Accounts Receivable Specialist

Evolving Solution Services; Colfax (NC); On-site; USD 41,000 - 45,000; Full time

Job summary

Johns Plumbing, Heating & Air Conditioning, Inc. is seeking an Accounts Receivable Specialist in Colfax, NC to manage receivable accounts, post payments, and maintain accurate records for a fast-paced service provider.

The role requires communicating with customers to collect payments and supporting daily operations with precision. You will work with the legal team on delinquent accounts, prepare monthly statements, and ensure timely cash flow while protecting confidential financial information

Qualifications

• Experience handling accounts receivable processes.
• Ability to communicate with customers to solicit payments.
• Maintain accurate records of collection activities.
• Familiarity with delinquent accounts and credit holds.

Responsibilities

• Process and post payments from customers.
• Process weekly cash deposits.
• Be the first point of contact for payment inquiries and disputes.
• Identify and contact customers with delinquent accounts to request payment.
• Prepare and send monthly statements; initiate credit holds as needed.
• Maintain records of collection efforts and statuses.
• Collaborate with legal team on liens and related documents.
• Negotiate payment arrangements as authorized.
• Manage authorized payment schedules with customers.
• Handle sensitive customer data securely and confidentially.
• Ensure compliance with aging goals set by management.

Skills

Organizational skills

Verbal and written communication

Multitasking / prioritization

Teamwork / independence

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Accounts Receivable Specialist

Full Time Colfax, Colfax, NC, US

4 days ago Requisition ID: 1006

Salary Range: $41,000.00 To $45,000.00 Annually

Johns Plumbing, Heating & Air Conditioning, Inc. is a dynamic and growing organization that has been serving the Triad area since 1974. What started as a small operation has transformed into the largest locally owned service provider for plumbing, heating, air conditioning, and water purification. With a commitment to customer service and a fleet of over 30 trucks operating 24/7, we ensure fast and efficient solutions for all our clients' needs. We are seeking a motivated and detail-oriented Administrative Assistant to join our team and support our daily operations.

Position: Accounts Receivable Specialist

Duties and responsibilities:

The primary responsibilities of this role include managing receivable accounts, communicating with customers to solicit payments, and maintaining accurate records of collection activities.

Key Responsibilities – Residential Customer Base:

• Process and post payments received from customers.
• Process weekly cash deposits.
• Be the first point of contact for customer call in payments, inquiries, and disputes on account related issues.
• Identify and contact customers with delinquent accounts through mail, telephone, or email to request payment.
• Prepare and send monthly statements to customers, and initiate credit hold status for accounts that remain unpaid.
• Maintain comprehensive records of collection efforts and account statuses.
• Work with the legal team to complete, file, and manage court documents related to delinquent accounts, including necessary liens for projects.
• Negotiate financial arrangements with customers as authorized.
• Oversee authorized payment schedules and arrangements made with customers (formal payment plan agreements).
• Handle sensitive customer information, including credit cards and other payment details, with confidentiality and care.
• Ensure compliance with current aging percentage goals established by management

This position will require the following skills:

• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• Ability to multitask and prioritize tasks effectively.
• Ability to work independently and as part of a team.