Accounts Receivable Specialist

Quest Financial; Atlanta (GA); On-site; USD 34,000 - 41,000; Full time

Job summary

Quest Financial is seeking 4 Accounts Receivable Collectors to join our team in Dunwoody, GA. You will perform daily collection activities on all outstanding balances for parts and service wholesale accounts receivable and assist customers with billing inquiries or disputes.

This on-site role offers $25/hour pay and is Temp to Hire, with opportunities to advance into a permanent position based on performance. Strong knowledge of Excel/Outlook and B2B credit experience preferred.

Qualifications

• High school diploma required.
• Prior B2B credit experience required.
• Solid understanding of the Accounts Receivable function.

Responsibilities

• Address balances 30–120 days outstanding using daily aging reports.
• Contact customers daily to determine payment status.
• Input detailed collection notes in CDK in the CCCA function.
• Process credit card and check-by-phone payments.
• Assist customers with billing inquiries and disputes.

Skills

Accounts Receivable

Collections

Customer service

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Outlook

Job description

Our client is seeking 4 new Accounts Receivable Collectors to join the team!

The Accounts Receivable Collectors will be responsible for making daily collection efforts on all outstanding balances for parts and service wholesale accounts receivable. In addition, they will support the dealership parts/service personnel with customer related concerns and assist customers with billing inquiries or disputes.

Working in office in Dunwoody

Pay $25/hr

Temp to Hire

Accounts Receivable Collector Duties

• Works a daily aging report to address all balances 30 to 120 days outstanding
• Daily customer contact to determine status of payment
• Inputs ongoing, detailed collection notes in CDK in the CCCA function
• Processes credit card and check by phone payments
• Assists customers with billing inquiries and account reconciliation
• Assists customers with parts or service disputes, serve as contact between fixed operations personnel and customers to resolve issues
• Provides requested copies for payment
• Forwards requests for account information change to credit desk
• Immediately advises management of disconnected phone, constant busy or other concerns regarding customer contact
• Immediately advises management of disputed billing or terms and partial payment offers
• Monitors credit override requests from Microsoft Outlook from parts and service personnel for assigned platform as per schedule
• Prints request and back up information to present to AR manager or Director for override approval/denial
• After manager/director has made a credit decision, accesses the COV function in CDK and perform the override or change the invoice to cash as per management approval
• Follows up with customer for collection efforts if override is denied
• Scans of Deposits
• Generates the first draft of the monthly AR report to include outstanding balances 60-120 days and provide a payment status of each
• Reprints past due invoices for 20th mailing to customers
• Assesses accounts on credit hold, and process and forward a COD removal form to AR manager(s)

Education & Experience

• High School Diploma
• Prior business to business credit experience required
• Business to Business experience
• A solid understanding of the Accounts Receivable Function
• A general understanding and working knowledge of Microsoft Excel and Outlook