Accounts Receivable Representative I

Hospital for Special Surgery; Northern, New York (KY, NY); Hybrid; USD 74,000 - 81,000; Full time

Job summary

Hospital for Special Surgery is seeking an Accounts Receivable Representative I for a hybrid role in New York, NY. The position focuses on healthcare billing, payor communications, and timely issue resolution in a fast-paced environment.

The ideal candidate has healthcare billing experience, CPT/ICD-10/HCPCS knowledge, and strong Excel and billing system skills. A High School Diploma is required, with an Associate's degree preferred, and Epic experience is a plus.

Qualifications

• Experience in healthcare billing or high-visibility customer service is required.
• Knowledge of third-party payer procedures and government reimbursement is preferred.
• Proficiency in CPT/ICD-10/HCPCS and medical terminology is expected.

Responsibilities

• Develops and manages processes and systems; assists with contracts and financial modeling.
• Coordinate enrollment and managed care plan participation for physicians.
• Resolve payor issues and follow up on insurance denials with payors.
• Serve as liaison between physician offices and insurance payors.
• Schedule and document PHO meetings; maintain tracking logs for payor issues.
• Oversee PHO phone line and ensure timely responses; maintain attendance and punctuality.

Skills

CPT coding

ICD-10 coding

HCPCS coding

Medical Terminology

Collections

Epic experience

Microsoft Office Suite

Education

High School Diploma or GED

Associate's degree or pursuing degree

Tools

Microsoft Office Suite

Registration & Billing systems

Job description

## Accounts Receivable Representative IApply: Hybrid: New York, NY: Full time: Posted Today: JR2026-103982**How you move is why we’re here. Now more than ever.**Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.**Emp Status**Regular Full time**Work Shift****Compensation Range**The base pay scale for this position is $37.36 - $37.36. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.# **What you will be doing****JOB DESCRIPTION** **YEARS OF EXPERIENCE REQUIRED** Previous applicable experience in healthcare, hospitality or other highly visible customer service required. 44960 **YEARS OF EXPERIENCE PREFERRED** Previous medical billing and customer service experience highly desirable. 3+ Knowledge of third party operating procedures, regulation, and billing requirements as well as government reimbursement programs. Knowledge of CPT, ICD-10, HCPCS coding and Medical Terminology and Collections. Proficient in uses of computerized registration and billing systems and personal computers, including Microsoft Office Suite. Ability to identify trends with regard to third party payer denials and proactively problem solve. Positive attitude, flexible team player Epic experience preferred. **PHYSICAL WORKING CONDITIONS** Sitting in a comfortable position with frequent opportunity to move about Sitting in a comfortable position with frequent opportunity to move about the department and traverse the hospital campus. Examples: executive, management, administrative and secretarial positions. **ENVIRONMENTAL WORKING CONDITIONS** Comfortable indoor area Located in a comfortable indoor area. Examples: executive, management and secretarial positions. **HAZARDS OSHA** Category 3 Tasks that involve no exposure to blood, body fluids, tissues, or other potentially infectious materials and Category 1 tasks are not a condition of employment. **POSITION & UNIT ACCOUNTABILITIES** * Develops/Manages Processes & Systems - Assists with contracts Assists in the negotiation of physician managed care contracts, analytics, and financial modeling.* Upholds Standards/Expectations of HSS Staff - Coordinates enrollment Coordinates physician enrollment in managed care plans.* Upholds Standards/Expectations of HSS Staff - Ensures compliance Ensures compliance of managed care companies with negotiated contracts.* Upholds Standards/Expectations of HSS Staff - Resolves payor issues Follows-up and resolving payment issues with Insurance Payors.* Upholds Standards/Expectations of HSS Staff - Acts as liaison Acts as a liaison between physician offices and Insurance Payors.* Upholds Standards/Expectations of HSS Staff - Assists with meetings Schedules, coordinates, and documents for all PHO related meetings.* Maintains Documentation & Manages Information - Maintains tracking logs Creates and maintains tracking logs for Insurance Payor issues and accountability for closing out items.* Upholds Standards/Expectations of HSS Staff - Oversees PHO line Oversees PHO phone line, answers and responds to inquires, and assist with urgent physician office issues.* Upholds Standards/Expectations of HSS Staff - Attendance Maintains satisfactory attendance record.* Upholds Standards/Expectations of HSS Staff - Maintains punctuality Reports for duty punctually.* Upholds Standards/Expectations of HSS Staff - Adjusts to change Adjusts to changing situations and work assignments. **EDUCATION REQUIRED** High School Diploma or equivalent (G. E.D.), may include specialized or vocational courses **EDUCATION PREFERRED** Associate's degree or enrolled in college working toward degree. Associates **CERTIFICATIONS/LICENSURE REQUIRED** **CERTIFICATIONS/LICENSURE PREFERRED** **SKILLS REQUIRED** **SKILLS PREFERRED** **Non-Discrimination Policy** Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.