Accounts Receivable Pro II — Hybrid & Impactful

gfs; Wyoming (MI); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Gordon Food Service seeks an Accounts Receivable Coordinator II to coordinate non-routine payment applications, apply root-cause analysis to resolve complex disputes, and develop analytical reports to support audit readiness.

In this hybrid role, you will manage dispute resolutions, assist with cash application, produce aging analyses, support month-end close, and collaborate with internal Shared Service teams and external partners to improve processes while ensuring accuracy.

Qualifications

• Two years of related experience with an Associate's Degree preferred (or four years of related experience with no degree).
• Practical knowledge of basic accounting principles (debits, credits, journal entries, GL reconciliation).
• Ability to perform root-cause trend analysis focusing on aging reports, cash flow forecasting, and KPI tracking; moderate-to-advanced Excel skills.
• Experience in auditing, resolving disputes, and ensuring compliance with revenue recognition policies.
• Strong customer service skills with ability to de-escalate high-pressure situations.
• Experience in corporate training and knowledge transfer.
• Highly organized with strong ownership and ability to work independently under tight deadlines.
• Familiarity with Shared Services processing trends and basic IT troubleshooting.

Responsibilities

• Manages dispute resolution and payment inquiries with excellent customer service.
• Performs root-cause analysis to resolve complex discrepancies for internal and external stakeholders.
• Aids in manual cash application and exception processing when automated systems are insufficient.
• Assists with customer portal integration and onboarding for electronic payments.
• Develops and distributes AR reports and aging analyses to customers and internal departments.
• Supports month-end close and audit readiness with reconciliations and documentation.

Skills

Root-cause analysis

Excel proficiency

Attention to detail

Customer service

Time management

Education

Associate's degree preferred

Tools

Excel

Office software

Job description

Gordon Food Service seeks an Accounts Receivable Coordinator II to coordinate non-routine payment applications, apply root-cause analysis to resolve complex disputes, and develop analytical reports to support audit readiness.

In this hybrid role, you will manage dispute resolutions, assist with cash application, produce aging analyses, support month-end close, and collaborate with internal Shared Service teams and external partners to improve processes while ensuring accuracy.