Accounts Receivable Manager

Leapros, Inc.; Rancho Santa Margarita (CA); On-site; USD 115,000 - 130,000; Full time

Job summary

Leapros, Inc. is actively hiring an Accounts Receivable Manager in Rancho Santa Margarita, CA.

This role owns full-cycle AR operations for a high-volume organization with approximately 6,000 total accounts, leading five AR Specialists across billing, collections, cash application, and reconciliations while guiding process improvements and an ERP transition to NetSuite. Reporting to the Senior Director of Finance, the ideal candidate enforces collection policies, collaborates with Sales and

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or equivalent practical experience.
• 5+ years accounts receivable experience with direct team leadership responsibility.
• Proven track record of reducing past-due balances through disciplined collections.
• Direct ownership of AR portfolios of 2,000+ accounts in a high-volume environment.
• ERP experience with NetSuite; NetSuite experience strongly preferred.
• Experience leading ERP conversions for AR is a plus.

Responsibilities

• Enforce collection policy consistently across accounts, including credit limits, payment terms, and payment plans, with documented exceptions and policy updates.
• Run a structured collections process to reduce past-due balances with defined follow-up and notes on every account.
• Serve as AR liaison for Sales, balancing policy with practical solutions like payment plans and escalation when needed.
• Resolve customer disputes and billing questions quickly by partnering with Sales, CS, and Ops.
• Lead and develop a team of AR Specialists across credit, collections, cash applications, and billing; set KPIs for accuracy and collections.
• Ensure invoices and statements are issued on time; cash applied to correct accounts; reconciliations performed regularly.
• Collaborate to improve order-to-cash handoffs and ensure revenue is recorded in the correct period at month-end.
• Build AR reporting covering aging, trend analysis, DSO, cash forecasting, and at-risk accounts using Excel, SQL, and Crystal Reports.
• Lead the AR workstream of the NetSuite ERP conversion, including process mapping, data cleanup, testing, and training.
• Write and maintain desk procedures to ensure consistent AR process execution.

Skills

Advanced Excel

SQL

Crystal Reports

Team leadership

Education

Bachelor's degree in Accounting, Finance, or Business

Tools

NetSuite ERP

SQL

Job description

Leapros is actively hiring Accounts Receivable Manager in Rancho Santa Margarita, CA. The Accounts Receivable Manager owns full-cycle AR operations for a high-volume organization with approximately 6,000 total accounts, including a fast-growing B2B segment that drives the majority of revenue. Reporting to the Senior Director of Finance, this role leads a team of five AR Specialists across billing, collections, cash application, and account reconciliation while driving continuous process improvements and supporting an ERP transition to NetSuite. The ideal candidate brings disciplined collections experience, strong cross‑functional communication skills, and a demonstrated ability to enforce collection policy consistently, collaborate effectively with Sales, resolve customer disputes quickly, and build accountable, high-performing teams.

Job Type: Permanent

Annual Salary: $115,000 to $130,000 Annually BOE

Responsibilities:

• Enforce collection policy consistently across member and business accounts, including credit limits, payment terms, payment plans, and account holds, while documenting approved exceptions and recommending policy updates as business needs evolve.
• Run a structured collections process to reduce past‑due balances by working the aging by priority with a defined follow‑up schedule, escalation steps, and complete notes on every account.
• Serve as Finance's primary AR contact for Sales, balancing adherence to collection policy with practical solutions such as payment plans, and providing advance notice and account history when key accounts must be placed on hold or escalated.
• Resolve customer disputes and billing questions quickly by partnering with Sales, Customer Service, and Operations to address root causes, establish turnaround time standards, and maintain professional customer communication.
• Lead, coach, and develop a team of five AR Specialists across credit, collections, cash applications, and billing, setting clear KPIs for billing accuracy, timely cash posting, and collections follow‑up.
• Ensure invoices and customer statements are issued accurately and on time, cash is applied to the correct accounts quickly, and customer account reconciliations are performed routinely to keep balances and open invoices accurate.
• Collaborate with Sales, Customer Service, and Operations to improve order‑to‑cash handoffs, accelerate billing cycles, and ensure revenue is recorded in the correct period at month‑end.
• Build and maintain AR reporting covering aging and trend analysis, collections activity, DSO, cash forecasting, and past‑due or at‑risk accounts using Excel, SQL, and Crystal Reports.
• Lead the AR workstream of the NetSuite ERP conversion, including process mapping, requirements definition, customer data cleanup, testing, and team training, serving as the AR super user post‑go‑live.
• Write and maintain desk procedures to ensure consistent execution of all AR processes and support team scalability.

Qualifications:

• Bachelor's degree in Accounting, Finance, Business, or equivalent practical experience.
• 5 or more years of accounts receivable experience encompassing billing, collections, cash application, and reconciliations, with direct team leadership responsibility.
• Proven track record of reducing past‑due balances through a disciplined, structured collections process while retaining key customer relationships.
• Direct ownership of AR portfolios of 2,000 or more accounts, or a comparably high‑volume environment.
• Hands‑on experience managing the full AR cycle in a manual or legacy ERP environment, including billing, cash application, account reconciliation, and collections.
• Order‑to‑cash experience in a business with inventory or order fulfillment processes.
• Clear, tactful communicator with demonstrated ability to collaborate with Sales, Customer Service, and Operations and to navigate difficult customer conversations professionally.
• Experience coaching and developing both new and tenured staff in a structured AR environment.
• Solid command of AR controls and metrics including aging analysis, DSO calculation, and dispute tracking.
• Advanced Excel skills including SUMIFS, VLOOKUP, and pivot tables, plus hands‑on experience building reports in SQL and Crystal Reports independent of built‑in ERP dashboards.
• ERP experience required; NetSuite experience strongly preferred.
• Experience leading or participating in an ERP conversion for AR functions is a plus.
• Experience in a membership‑based business model is a plus.

Physical Requirements:

• Regularly required to sit for extended periods while working at a computer.
• Regularly required to use hands and fingers to operate a computer, keyboard, and telephone.
• Specific vision requirements include close vision for extended computer work.
• Occasional light lifting may be required.

Pay Transparency:

The anticipated annual salary range for this position is $115,000 to $130,000 annually, based on relevant factors such as experience, skills, education, internal equity, and geographic location. Final compensation will be determined during the interview process by the hiring authority.

We are committed to our core values and guiding ethical principles, to conducting business in a non‑discriminatory manner, and to operating in strict compliance with applicable federal and state laws pertaining to Equal Employment Opportunity. To learn more about Leapros visit our website at www.leapros.com.