Accounts Receivable Manager

Sherpa | Recruiting, Staffing & Consulting; Charlotte (NC); On-site; USD 90,000 - 110,000; Full time

Job summary

Sherpa | Recruiting, Staffing & Consulting is seeking an experienced Accounts Receivable Manager in the Charlotte area to oversee AR operations, collections, and credit management. The role focuses on improving cash flow, reducing aging receivables, and strengthening internal controls.

You will lead a team, partner with Sales and Finance, and drive strategies to accelerate collections while maintaining strong customer relationships.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• Several years of progressive experience in accounts receivable, collections, credit management, or a related accounting or finance function.
• Prior experience managing or supervising an accounts receivable or collections team preferred.
• Strong understanding of accounts receivable processes, collection strategies, credit risk assessment, and cash flow management.
• Experience analyzing aging reports, monitoring collection metrics, and resolving complex account discrepancies.
• Proficiency in Microsoft Excel and experience with ERP, accounting, or accounts receivable management systems.
• Strong analytical, organizational, problem-solving, and decision-making skills.
• Excellent verbal and written communication skills, including the ability to negotiate payment resolutions and manage difficult customer conversations professionally.
• Demonstrated ability to prioritize competing responsibilities, meet deadlines, and drive results in a fast-paced environment.
• High attention to detail, a proactive mindset, and a commitment to continuous improvement.

Responsibilities

• Oversee the accounts receivable function, including invoicing, payment tracking, account reconciliation, aging analysis, and resolution of outstanding balances.
• Manage collection activities and ensure timely follow-up on past-due accounts to minimize outstanding receivables and improve cash flow.
• Establish and maintain customer credit limits, review credit applications, assess creditworthiness, and help mitigate financial risk.
• Monitor accounts receivable aging, days sales outstanding (DSO), collection effectiveness, bad debt exposure, and other key performance indicators.
• Partner with customers and internal teams to resolve billing discrepancies, payment disputes, unapplied cash, and other account-related issues.
• Lead, coach, and develop accounts receivable and collections personnel while establishing clear performance expectations and promoting accountability.
• Develop and implement strategies to accelerate collections, reduce delinquent balances, and improve working capital.
• Identify opportunities to streamline accounts receivable workflows, improve billing accuracy, strengthen internal controls, and increase operational efficiency.
• Work closely with Sales, Customer Service, Accounting, and Finance to resolve customer issues, manage credit holds, and support timely payment processing.
• Identify potential collection risks, recommend appropriate actions for delinquent accounts, and assist with bad debt reserves and write-off recommendations.
• Maintain accurate financial records, ensure compliance with company policies and procedures, and leverage ERP and accounting systems to improve reporting and efficiency.

Skills

Accounts Receivable

Collections

Credit Management

Cash Flow Management

Analytical Skills

Communication Skills

Leadership

Problem-Solving

Education

Bachelor's degree in Accounting, Finance, Business Administration, or a related field

Tools

Microsoft Excel

ERP systems

Job description

Job Overview – AR Manager – 34520

Sherpa is partnering with a client to identify an experienced Accounts Receivable Manager to oversee accounts receivable operations, collections, and credit management. This individual will play a key role in improving cash flow, reducing outstanding receivables, strengthening internal processes, and maintaining positive customer relationships.

Compensation

To $100K.

Key Responsibilities

• Accounts Receivable Management: Oversee the accounts receivable function, including invoicing, payment tracking, account reconciliation, aging analysis, and resolution of outstanding balances.
• Collections: Manage collection activities and ensure timely follow-up on past-due accounts to minimize outstanding receivables and improve cash flow.
• Credit Management: Establish and maintain customer credit limits, review credit applications, assess creditworthiness, and help mitigate financial risk.
• Reporting and Analysis: Monitor accounts receivable aging, days sales outstanding (DSO), collection effectiveness, bad debt exposure, and other key performance indicators.
• Customer Account Resolution: Partner with customers and internal teams to resolve billing discrepancies, payment disputes, unapplied cash, and other account-related issues.
• Team Leadership: Lead, coach, and develop accounts receivable and collections personnel while establishing clear performance expectations and promoting accountability.
• Cash Flow Optimization: Develop and implement strategies to accelerate collections, reduce delinquent balances, and improve working capital.
• Process Improvement: Identify opportunities to streamline accounts receivable workflows, improve billing accuracy, strengthen internal controls, and increase operational efficiency.
• Cross-Functional Collaboration: Work closely with Sales, Customer Service, Accounting, and Finance to resolve customer issues, manage credit holds, and support timely payment processing.
• Credit Risk and Bad Debt Management: Identify potential collection risks, recommend appropriate actions for delinquent accounts, and assist with bad debt reserves and write-off recommendations.
• Systems and Compliance: Maintain accurate financial records, ensure compliance with company policies and procedures, and leverage ERP and accounting systems to improve reporting and efficiency.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• Several years of progressive experience in accounts receivable, collections, credit management, or a related accounting or finance function.
• Prior experience managing or supervising an accounts receivable or collections team preferred.
• Strong understanding of accounts receivable processes, collection strategies, credit risk assessment, and cash flow management.
• Experience analyzing aging reports, monitoring collection metrics, and resolving complex account discrepancies.
• Proficiency in Microsoft Excel and experience with ERP, accounting, or accounts receivable management systems.
• Strong analytical, organizational, problem-solving, and decision-making skills.
• Excellent verbal and written communication skills, including the ability to negotiate payment resolutions and manage difficult customer conversations professionally.
• Demonstrated ability to prioritize competing responsibilities, meet deadlines, and drive results in a fast-paced environment.
• High attention to detail, a proactive mindset, and a commitment to continuous improvement.

About Our Process

• Non-Local Candidates: Please note that you are competing with local candidates who don’t require relocation expenses and can start quickly, so let us know if you have plans to move to the area soon.
• Candidates for all Sherpa opportunities must be authorized to work in the United States.
• Sherpa is an Equal Opportunity Employer.