Accounts Receivable Manager

Vapotherm; Exeter (NH); On-site; USD 90,000 - 120,000; Full time

Job summary

Vapotherm, located in Exeter, NH, is seeking an Accounts Receivable Manager to lead the order-to-cash process and drive cash collection improvements.

You will oversee invoicing, cash application, collections, credit management, and AR reporting while partnering with Sales, Customer Care and Finance to improve cash flow and working capital. A degree in accounting/finance or equivalent experience is required, and Epicor ERP experience is a plus.

Qualifications

• Degree in Accounting/Finance/Business or equivalent experience.
• Experience in accounts receivable, collections, accounting, finance, customer service, or related function.
• Leadership experience or demonstrated leadership potential.
• Strong analytical, organizational, and problem-solving skills.
• Experience with ERP systems; Epicor is a plus.
• Experience in manufacturing, healthcare, or medical device environments is a plus.

Responsibilities

• Lead AR team with performance management and training.
• Oversee end-to-end order-to-cash: invoicing, cash application, collections, and credit management.
• Develop and execute collection strategies to optimize cash collections and reduce past due balances.
• Monitor and report on DSO; manage monthly cash collection forecasts.
• Support month-end close, audits, and cross-functional initiatives.

Skills

Accounts receivable

Collections

Accounting

Finance

Customer service

Leadership

Education

Bachelor's degree in Accounting/Finance/Business

Equivalent relevant business experience

Tools

Epicor ERP

Job description

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Accounts Receivable Manager

Full Time Exeter, NH, US

SUMMARY OF POSITION

Reporting to the Controller, the Accounts Receivable Manager is responsible for the overall leadership and management of the order to cash process, including customer invoicing, cash applications, collections, credit management, accounts receivable reporting, and forecasting. This role leads the Accounts Receivable team and partners closely with Sales, Customer Care and Finance to optimize cash collections, improve working capital, and maintain strong customer relationships. Responsibilities include overseeing collection activities, reviewing past due accounts, contacting customers regarding payment status, managing customer credit limits and credit holds, coordinating internal and external communications related to collections, monitoring key performance indicators including DSO, and ensuring the accuracy and completeness of accounts receivable balances. The Accounts Receivable Manager supports financial reporting, audits and other cross-functional initiatives while driving process improvements.

PRIMARY RESPONSIBILITIES

• Lead, mentor, and develop the Accounts Receivable team, including performance management and training
• Oversee the end to end order to cash process, including invoicing, cash application, collections, customer account maintenance, and credit management
• Develop and execute collection strategies to optimize cash collections, reduce past due balances and achieve DSO targets
• Manage collections including calling customers, maintaining open communication with management and sales reps, monitor repayment status, and place customers on credit hold, as necessary.
• Partner with Sales, Customer Care, and Finance to resolve customer disputes and collection issues in a timely manner
• Calculate and monitor DSO on monthly basis
• Prepare cash collection forecasts and support company cash flow planning
• Complete ad hoc customer reporting
• Assist in the month-end close and annual audit process
• Perform cash projections
• Assist Controller on an as needed basis

POSITION REQUIREMENTS

• Associate's or Bachelor's degree in Accounting, Finance, Business, or related field, or equivalent relevant business experience
• Experience in accounts receivable, collections, accounting, finance, customer service, or a related business function
• Prior leadership experience or demonstrated leadership potential
• Strong analytical, organizational, and problem-solving skills
• Experience with ERP systems and reporting tools preferred; Epicor is a plus
• Experience in a manufacturing, healthcare, or medical device environment is a plus