Accounts Receivable Manager

Phaxis; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Phaxis in Charlotte, NC seeks an AR Operations Manager to lead daily AR activities, manage workflows, monitor aging metrics, and coach a team to meet productivity and quality goals. You will guide staff on complex AR issues and support hiring, onboarding, and ongoing development.

Responsibilities include monitoring AR by payer, aging category, location, provider, and account type; prioritizing high-dollar, aged, and high-risk accounts; developing strategies for aged AR and denials; ensuring

Responsibilities

• Lead and manage daily AR operations, workflows & assignments.
• Establish and monitor team productivity, quality & aging goals.
• Coach, develop, and hold team members accountable.
• Provide guidance and escalation support for complex AR issues.
• Support hiring, onboarding, training, and ongoing staff development.
• Monitor AR by payer, aging category, location, provider, and account type.
• Prioritize high-dollar, aged, and high-risk accounts for timely resolution.
• Develop targeted strategies for aged AR, denials & underpayments.
• Ensure timely claim follow-up, escalations, & account resolution.
• Review and approve adjustments, write-offs & refunds

Job description

• Lead and manage daily AR operations, workflows & assignments
• Establish and monitor team productivity, quality & aging goals.
• Coach, develop, and hold team members accountable
• Provide guidance and escalation support for complex AR issues
• Support hiring, onboarding, training, and ongoing staff development.

Primary Job Responsibilities

• Lead and manage daily AR operations, workflows & assignments
• Establish and monitor team productivity, quality & aging goals.
• Coach, develop, and hold team members accountable
• Provide guidance and escalation support for complex AR issues
• Support hiring, onboarding, training, and ongoing staff development.

Monitor AR by payer, aging category, location, provider, and account type.

• Prioritize high-dollar, aged, and high-risk accounts for timely resolution.
• Develop targeted strategies for aged AR, denials & underpayments.
• Ensure timely claim follow-up, escalations, & account resolution.
• Review and approve adjustments, write-offs & refunds