Accounts Receivable & Customer Service Specialist

Freedom Living co.; Jacksonville (FL); On-site; USD 35,000 - 52,000; Full time

Job summary

Freedom Living co. in Jacksonville, FL is seeking a detail-oriented professional to join our Customer Account team. The role blends customer service, collections, and accounts receivable responsibilities to support customers and ensure timely payments.

You will handle inquiries, process payments, manage collections activities, and coordinate with freight carriers to resolve issues. Strong communication and organization are essential in this fast-paced environment.

Qualifications

• Experience in customer service, collections preferred.
• Proven communication and problem-solving skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Team player with a customer-first mindset.

Responsibilities

• Handle customer inquiries regarding shortages, damages, order status, and issues.
• Enter and update customer orders and changes; place orders for customers.
• Coordinate with freight carriers and FedEx to resolve shipments.
• Process credit card payments; manage showroom/preshow and front desk tasks as needed.
• Maintain customer files and assist with file purging.

Skills

Customer service

Collections

Accounts receivable

Multitasking

MS Office

Communication

Tools

Microsoft Office

Job description

Freedom Living co. in Jacksonville, FL is seeking a detail-oriented professional to join our Customer Account team. The role blends customer service, collections, and accounts receivable responsibilities to support customers and ensure timely payments.

You will handle inquiries, process payments, manage collections activities, and coordinate with freight carriers to resolve issues. Strong communication and organization are essential in this fast-paced environment.