Accounts Receivable Customer Service Rep

Northeastern Center Inc; Kendallville (IN); On-site; USD 34,000 - 45,000; Full time

Job summary

Northeastern Center Inc is seeking an Accounts Receivable Customer Service Representative in Kendallville, IN. The role focuses on timely deposit posting, collections review, and backup support for staff.

Ideal candidate will have 1–2 years of outpatient office experience and a High School Diploma. First shift, full time, Monday–Friday with no holidays or weekends. Salary is based on experience and company needs.

Qualifications

• High school diploma required.
• 1–2 years’ experience in an outpatient office setting.
• No licenses required.

Responsibilities

• Responds to client, insurance, and staff questions about self pays, special pays, and insurance.
• Maintains promissory notes and adjustments to accounts.
• Reviews daily deposits for accuracy and enters into Chase via electronic submission.
• Enters and bills DCS/CMHI/DCS FP; provides back up to other staff.
• Works Flagged Services and completes trainings (Relias, Risk Management, PSO, DCS).
• Performs other duties as assigned.

Skills

Customer service

Accounts receivable

Billing questions

Education

High School Diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Accounts Receivable Customer Service Rep

Full Time Kendallville, IN, US 1 Attachments

The A/R Customer Service Representative is responsible to ensure timely and accurate completion of deposit posting, collections review and back up duties for other staff as required.

JOB RELATIONSHIPS:

A. Reports to: Chief Financial Officer

DUTIES AND RESPONSIBILITIES:

Daily/Weekly Duties:

1.1 Is scheduled in the rotation of billing phone line coverage;

1.2 Responds to questions and concerns of clients, insurance companies, other agencies and staff regarding self pays, special pays, and insurance questions.

2.0 Maintains promissory notes and special fee reductions and adjusts accounts accordingly.

3.0 Daily deposits are reviewed for accuracy and entered into Chase via electronic submission

4.0 Enters, Updates, and Bills DCS/CMHI/DCS FP

5.0 Provides back up to the MRO Customer Service Representative and Insurance Verifier

6.0 Works Flagged Services

7.0 Complete work related trainings timely as assigned or requested. (i.e. Relias, Risk Management, PSO, DCS, etc.)

8.0 Other duties as assigned.

Education: High School Graduate

Experience: One to two years’ experience in outpatient office setting

Licenses: None Required

First shift, Full time, Monday - Friday, no holidays or weekends.

Salary based on experience.

EOE

Attachments (1)

JD8256 - Accounts Receivable Customer Service Representative (1).doc