Accounts Receivable Agent

AIT Worldwide Logistics; Itasca (IL); On-site; USD 33,200 - 46,838; Full time

Benefits offered by this job

Medical insurance

401(k)

Tuition reimbursement

Paid parental leave

Pet insurance

Job summary

AIT Worldwide Logistics in Itasca, Illinois, is seeking an Accounts Receivable Collector to manage and collect station accounts. Responsibilities include reviewing accounts, contacting customers about invoices, and notifying sales reps of discrepancies. Ideal candidates will have a high school degree, 1+ years in accounts receivable, and solid skills in Microsoft Office and accounting software. Benefits include medical, dental, and vision coverage, performance bonuses, and additional paid time off based on tenure.

Qualifications

• 1+ years’ experience within accounts receivables preferred.
• Ability to effectively communicate in an oral and written manner.
• Strong work ethic and appreciation for ownership and accountability.

Responsibilities

• Review accounts and contact customers regarding past-due invoices.
• Notify stations/sales regarding billing issues and discrepancies.
• Research and analyze credits on accounts due to overpayment.

Skills

Customer service

Organization

Communication skills

Education

High School Degree

Tools

Microsoft Office

CargoWise

AS400

GetPaid

Job description

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. As trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company’s continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture.

Overview

The Accounts Receivable Collector is responsible for management and collections of an assigned group of station accounts. Responsibilities include identifying trends impacting payments and issues, monitoring credit limits and reviewing account balances while consistently maintaining updated account notes in AR software system. This position requires use of multiple software systems, including but not limited to AS400, CargoWise, OnBase and GetPaid. Excellent organizational and communication skills (both verbal and written) are a key aspect of this position.

Responsibilities

• Review accounts and contact customers via email and phone regarding past‑due invoices.
• Notify stations/sales reps regarding billing issues and discrepancies.
• Notify stations/sales reps of high‑risk customers to be placed on hold.
• Research and analyze credits on account(s) due to overpayment and/or misapplication. Credits should not age past 90 days.
• Release/approve customer accounts, approve quick checks, and approve adjustment and bill‑to change requests.
• Proficiency in Microsoft Office, CargoWise, AS400 and GetPaid preferred.
• Other duties and responsibilities will be assigned as business demands deem necessary.
• The wage range for this position is $24.10–$34.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Qualifications

• A team player who works well with others – respectful teamwork is a core value.
• A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role.
• Growth mindset – passionate about your craft, always looking for ways to improve yourself and the company.
• Customer service focus – serving a wide variety of customers and building relationships is part of our culture.

Other Skills We Hope to See

• High School Degree required.
• 1+ years’ experience within accounts receivables preferred.
• Ability to effectively communicate in an oral and written manner, with professionalism while adhering to policy. Proper grammar, spelling, etc. should be reviewed prior to sending written communication.
• Willingness to be trained and to assist the Credit Request team with processing customer credit applications.

Benefits

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics. Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. You may also be eligible for up to 10–20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

Equal Opportunity Statement

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled.