Accounts Receivable Collector

Shoppa's Material Handling; Fort Worth (TX); On-site; USD 30,000 - 39,000; Full time

Job summary

Shoppa’s Material Handling seeks an Accounts Receivable Collector to review and manage past due invoices, interfacing with internal and external contacts to remove barriers to payment. The role demands professionalism, strong communication, attention to detail, and outstanding customer service.

Ideal candidates have 3–5 years in collections, familiarity with billing processes, and MS Office proficiency. Equal opportunity employer with strong teamwork and reliable follow-through.

Qualifications

• 3-5 years of experience in high volume collections.
• Knowledge of billing, collection, accounts payable and accounts receivable processes.
• Familiar with bankruptcy procedures and third-party collection agencies.
• Proficient in MS Office Suite (Word, Excel, Access).

Responsibilities

• Internal/external collection calls or correspondence.
• Establish rapport with customers to effectively manage assigned portfolio.
• Accountable for the reduction of delinquent accounts and owning assigned accounts.
• Coordinate with Sales and escalate to Management as necessary.
• Submit disputes on invoices when payment is not forthcoming due to internal issues.
• Perform other duties in support of the Accounts Receivable department.

Skills

Collections experience

MS Office

Customer service

Education

Bachelor’s degree preferred

Tools

MS Word

MS Excel

Job description

Family owned and operated since 1981, Shoppa’s Material Handling is one of the fastest growing and most successful material handling dealerships in the United States. We are proud to be an authorized dealer of Toyota Material Handling – the bestselling forklift brand in the world and a recognized leader in quality, durability, safety and innovation. Through our nine locations across Texas and Kansas City, MO, we provide a comprehensive array of products, services and integrated systems that help our customers streamline the storage and movement of their goods.

Job Summary

The primary function of the Accounts Receivable Collector within Shoppa’s Material Handling (SMH) is to review assigned portfolio of accounts for past due invoices (dependent upon the customer’s Net Terms) and work directly/indirectly with internal and external contacts to remove barriers preventing payment. This opportunity represents Shoppa’s Material Handling and requires professionalism, strong communication skills, attention to detail, great attitude, and outstanding customer service.

Essential Functions

• Internal/External collection calls or correspondence
• Establish rapport with SMH customers to effectively manage assigned portfolio
• Accountable for the reduction of assigned delinquent accounts
• Responsible for “owning” assigned accounts and seeing things through to completion
• Enlist efforts and cooperatively work with Sales while escalating to Management as necessary
• Perform other assigned tasks and duties as they arise to support the Accounts Receivable department
• The ability to schedule and hold discussions which may need to occur to resolve issues
• Communicate and follow up effectively with Sales on a timely basis to ensure resolution of issues
• Submit formal dispute on invoices where payment is not forthcoming due to an internal issue
• Perform all other duties and special projects as assigned

Qualifications

• 3-5 years’ experience in high volume collections environment
• Bachelor’s degree preferred but equivalent experience will be considered
• Requires knowledge of processes and procedures - billing, collection, accounts payable and accounts receivable
• Understands “bad debt” and third-party collection agencies
• Familiar with high level bankruptcy procedures and collection activity on “automatic stay”
• Proficient in MS Office Suite (Word, Excel, Access, etc.);
• Strong interpersonal skills and a team player
• Great customer service and attention to detail
• Excellent organizational and time-management skills

Physical Demands And Working Conditions

Physical Demands

Office employees typically sit for long periods and perform tasks that require fine motor skills, such as typing or using a mouse. They may occasionally stand, walk, or lift up to 30 pounds, like files or office supplies. The work environment is climate-controlled with moderate noise, and employees

Working Conditions:

Work indoors and outdoors; exposure to temperatures commensurate with outdoor seasonal temperatures.

Shoppa’s Material Handling is an Equal Opportunity Employer, including disabled/veterans”; (b) “EOE/Disability/Vets”; or (c) “Shoppa’s provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.