Accounts Receivable Collector

Paycom; Fort Worth (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Shoppa’s Material Handling, a family-owned dealer of material handling equipment, seeks an Accounts Receivable Collector to manage past-due accounts with strong communication and customer service. The role emphasizes accuracy, accountability, and teamwork in a fast-paced environment.

Responsibilities include calling customers, coordinating with Sales, and resolving billing issues to minimize bad debt. Equal opportunity employer. On-site in Texas.

Qualifications

• 3–5 years of experience in a high-volume collections environment.
• Bachelor's degree preferred but equivalent experience will be considered.
• Proficient in MS Office Suite (Word, Excel, Access).
• Knowledge of bankruptcy procedures and third-party collections is a plus.

Responsibilities

• Conduct collection calls or correspondence with assigned portfolio.
• Establish rapport with customers to effectively manage delinquent accounts.
• Own and drive resolution of assigned accounts to reduce delinquencies.
• Coordinate with Sales and Management to resolve billing issues.

Skills

Communication

Customer service

Attention to detail

Team player

Education

Bachelor's degree preferred

Tools

MS Office Suite

Job description

Accounts Receivable CollectorFamily owned and operated since 1981, Shoppa’s Material Handling is one of the fastest growing and most successful material handling dealerships in the United States. We are proud to be an authorized dealer of Toyota Material Handling – the bestselling forklift brand in the world and a recognized leader in quality, durability, safety and innovation. Through our nine locations across Texas and Kansas City, MO, we provide a comprehensive array of products, services and integrated systems that help our customers streamline the storage and movement of their goods.JOB SUMMARY:The primary function of the Accounts Receivable Collector within Shoppa’s Material Handling (SMH) is to review assigned portfolio of accounts for past due invoices (dependent upon the customer’s Net Terms) and work directly/indirectly with internal and external contacts to remove barriers preventing payment. This opportunity represents Shoppa’s Material Handling and requires professionalism, strong communication skills, attention to detail, great attitude, and outstanding customer service.ESSENTIAL FUNCTIONS:Internal/External collection calls or correspondenceEstablish rapport with SMH customers to effectively manage assigned portfolioAccountable for the reduction of assigned delinquent accountsResponsible for “owning” assigned accounts and seeing things through to completionEnlist efforts and cooperatively work with Sales while escalating to Management as necessaryPerform other assigned tasks and duties as they arise to support the Accounts Receivable departmentThe ability to schedule and hold discussions which may need to occur to resolve issuesCommunicate and follow up effectively with Sales on a timely basis to ensure resolution of issuesSubmit formal dispute on invoices where payment is not forthcoming due to an internal issuePerform all other duties and special projects as assigned3-5 years’ experience in high volume collections environmentBachelor’s degree preferred but equivalent experience will be consideredRequires knowledge of processes and procedures - billing, collection, accounts payable and accounts receivableUnderstands “bad debt” and third-party collection agenciesFamiliar with high level bankruptcy procedures and collection activity on “automatic stay”Proficient in MS Office Suite (Word, Excel, Access, etc.);Strong interpersonal skills and a team playerGreat customer service and attention to detailExcellent organizational and time-management skillsPHYSICAL DEMANDS AND WORKING CONDITIONS:The physical demands and working conditions requirements indicated below are examples of the demands that must be performed in carrying out the essential job functions.Physical Demands:Office employees typically sit for long periods and perform tasks that require fine motor skills, such as typing or using a mouse. They may occasionally stand, walk, or lift up to 30 pounds, like files or office supplies. The work environment is climate-controlled with moderate noise, and employeesWorking Conditions: Work indoors and outdoors; exposure to temperatures commensurate with outdoor seasonal temperatures.Shoppa’s Material Handling is an Equal Opportunity Employer, including disabled/veterans”; (b) “EOE/Disability/Vets”; or (c) “Shoppa’s provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.”