Accounts Receivable & Collections Supervisor

The Midtown Group; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

The Midtown Group is seeking an Accounts Receivable & Collections Supervisor to lead a small AR team in a collaborative, on-site setting in Dallas. You will drive collections, oversee credit risk, and partner with Sales, Customer Service, and Billing to ensure healthy cash flow.

You should have a strong background in B2B collections, intermediate Excel skills, and experience with ERP systems. This role sits in a growing waste and recycling environment with a Monday–Friday schedule and

Qualifications

• Associate's Degree in Accounting OR 5+ years of dedicated Accounts Receivable and commercial B2B collections experience.
• Minimum of 2 years of supervisory or team leadership experience.
• Intermediate Microsoft Excel skills required; reports from scratch, data manipulation, aging tracking.

Responsibilities

• Supervise and develop a team of 3 AR & Collections Specialists; manage schedules for core hours 7:30 AM–5:30 PM.
• Monitor AR aging reports and implement collection strategies for 30+ days past due accounts.
• Oversee credit checks and establish terms/limits for new commercial lines of business.
• Create customized AR aging and revenue reports for upper management.

Skills

Team leadership

Excel skills

Accounts Receivable

Credit risk management

Negotiation

Education

Associate's Degree in Accounting

Tools

SoftPak ERP

Job description

About the Role:

Are you a balanced, hands-on leader with a strong background in commercial collections? As the internal recruiter for our rapidly growing waste and recycling company, I am actively seeking an Accounts Receivable & Collections Supervisor to join our corporate accounting team!

Due to massive company growth, we are looking for a dedicated supervisor to lead a close-knit team of three AR & Collections Specialists. In this role, you will sit right in the mix with your team in a collaborative, open-office environment, working directly alongside accounting leadership to maintain healthy cash flow and reduce bad debt.

We need a leader with a "firm but fair" management style—someone who is approachable and supportive, yet comfortable holding the team accountable to KPIs like Days Sales Outstanding (DSO) and daily collection activities. If you have true intermediate Excel skills, a strong background in B2B collections, and the ability to build custom aging reports, I would love to connect with you!

What You Will Do:

• Team Leadership: Supervise, coach, and develop a team of 3 Accounts Receivable and Collections Specialists. Help manage team schedules to ensure the department has proper phone coverage during our core operating hours (7:30 AM to 5:30 PM).
• Drive Collections: Monitor AR aging reports and execute collection strategies via phone and email for commercial franchise, municipal, and open-market accounts (typically 30+ days past due). Issue service cut-off notices when necessary.
• Credit Risk Management: Oversee the credit department functions, including running credit checks and establishing credit terms and limits for new commercial lines of business.
• Reporting & Analysis: Utilize your intermediate Microsoft Excel skills to extract data and build customized AR aging and revenue reports for upper management to track our growth.
• Cash Application & Reconciliation: Ensure accurate cash application. You will primarily reconcile automated credit card payment batches with bank deposits, while occasionally processing manual lockbox payments.
• Dispute Resolution: Handle escalated customer account issues, negotiate payment arrangements, and resolve complex billing discrepancies.
• Cross-Functional Support: Partner closely with Sales, Customer Service, Operations, and Billing. Assist management with month-end closing activities, audits, and reporting.

What We Are Looking For:

• Associate's Degree in Accounting OR 5+ years of dedicated Accounts Receivable and commercial B2B collections experience.
• Minimum of 2 years of supervisory or team leadership experience.
• Intermediate Microsoft Excel Skills: This is a strict requirement. You must be highly comfortable creating reports from scratch, manipulating data, and using formulas to track aging and AR turns (an Excel assessment may be requested during the interview process).
• Strong background in credit management, high-volume collections, and cash application reconciliation.
• A balanced leadership approach: capable of fostering a positive, collaborative team culture while firmly enforcing KPIs.
• Excellent negotiation, conflict resolution, and customer service skills. You know how to collect on past‑due accounts while preserving valuable customer relationships.
• Experience with ERP or accounting software (experience with Softpak is highly preferred!).

Bonus: Previous experience in the waste, recycling, environmental services, or transportation industries.

• This position operates 100% on-site in a collaborative cubicle setting.
• Standard schedule is Monday through Friday, 8:00 AM to 5:00 PM (with the flexibility required to ensure team coverage).
• Occasional overtime may be required to meet business needs during month-end close.