Accounts Receivable & Collections Specialist

ZIM Integrated Shipping Services Ltd.; Virginia Beach (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

ZIM Integrated Shipping Services Ltd. in Virginia Beach is seeking a Credit & Collections Specialist responsible for collecting past due balances, communicating with customers, and resolving disputes to keep accounts in line with terms.

The role covers dunning, invoicing support, resolving unapplied receipts, and coordinating with customer service to meet client needs, while supporting cash flow and timely financial reporting.

Qualifications

• Minimum of three years of collections/AR experience or related industry experience.
• Strong knowledge of commercial collections practices.
• Experience in the shipping industry preferred.

Responsibilities

• Contact customers to pursue payment and review all AR balances for billing accuracy.
• Serve as main accounting contact for customer accounts and communicate terms and policies clearly.
• Coordinate dunning, collect remittance details, and ensure payments are applied correctly.
• Investigate discrepancies, escalate issues, and facilitate dispute resolution with internal teams.
• Prepare and issue account statements and provide invoice details as needed.
• Support cash flow by ensuring processes meet quality standards and deadlines.

Skills

Collections/AR experience

SAP FI/CO/MM

Shipping industry knowledge

Tools

SAP FI/CO/MM

Job description

ZIM Integrated Shipping Services Ltd. in Virginia Beach is seeking a Credit & Collections Specialist responsible for collecting past due balances, communicating with customers, and resolving disputes to keep accounts in line with terms.

The role covers dunning, invoicing support, resolving unapplied receipts, and coordinating with customer service to meet client needs, while supporting cash flow and timely financial reporting.