Accounts Receivable & Collections Specialist

Frontline Managed Services; United States; A distancia; USD 45.000 - 55.000; Jornada completa

Descripción de la vacante

Frontline Managed Services is seeking an Administrator to support the Collections team with onboarding, payment processing, account research, refunds, and financial reporting. You will help maintain accurate records and enable efficient day-to-day operations while supporting internal teams and clients.

The role involves assisting with client onboarding, processing vendor forms, and posting payments. Proficiency in MS Word/Excel and familiarity with Aderant, Chrome River, and Workday is preferred.

Formación

• High school diploma or equivalent required.
• Associate's degree preferred.
• Five years of experience preferred in collections or financial admin.
• Experience in collections, accounts receivable, or financial administration in a professional services setting preferred.
• Legal industry experience is a plus.
• Experience with Aderant, Chrome River, Workday, PayPal, Microsoft 365, and ARCS is preferred.

Responsabilidades

• Assist with client onboarding by gathering required financial documentation and establishing new client profiles.
• Complete and process vendor forms, ensuring accuracy with policy compliance.
• Process credit card payments and verify transactions for posting to accounts.
• Generate and review reports on outstanding balances and collections activity.
• Research payment discrepancies and coordinate with teams or clients to resolve issues.
• Prepare and submit refund documents through Chrome River for overpayments.
• Provide administrative support to Collections Managers and communicate with clients, vendors, and internal teams.
• Perform other duties and projects as assigned.

Conocimientos

Organizational skills

Analytical skills

Problem-solving

Attention to detail

Communication

Judgment

Time management

Multi-tasking

Educación

High school diploma or equivalent

Associate's degree preferred

Herramientas

Aderant

Chrome River

Workday

PayPal

Microsoft 365

ARCS

Descripción del empleo

Frontline Managed Services is seeking an Administrator to support the Collections team with onboarding, payment processing, account research, refunds, and financial reporting. You will help maintain accurate records and enable efficient day-to-day operations while supporting internal teams and clients.

The role involves assisting with client onboarding, processing vendor forms, and posting payments. Proficiency in MS Word/Excel and familiarity with Aderant, Chrome River, and Workday is preferred.