Accounts Receivable & Collections Specialist

Old Dominion University; Norfolk (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

Old Dominion University in Norfolk, VA is seeking an Account Collection Specialist to manage past-due university accounts, support Perkins loan activities, and coordinate with collection agencies and internal staff.

The role requires knowledge of FDCPA, FERPA, GAAP, and Microsoft Office, with strong analytical and communication skills. A Bachelor's degree in accounting, finance, or business and related experience are preferred.

Qualifications

• Working knowledge of FDCPA, FERPA and Accounts Receivable applications.
• Knowledge of state and federal regulations concerning delinquent accounts.
• Knowledge of GAAP and collection laws.
• Proficiency with Microsoft Office, especially Excel.
• Excellent interpersonal, problem solving, and communication skills.
• Ability to compose effective collection correspondence.
• Experience with automated financial systems.
• Ability to perform complex mathematical computations.

Responsibilities

• Perform assignment, accounting, and tracking of past due university accounts.
• Finalize accounts with the Department of Taxation.
• Perform assignment of Perkins loans.
• Provide a central point of communication for collection agencies and internal staff.

Skills

Fair Debt Collection Practices Act

FERPA

GAAP

Collection techniques

Excel

Interpersonal skills

Problem solving

Communication skills

Automated financial systems

Mathematical computations

Education

Bachelor's degree in Accounting, Finance, or Business Administration

Tools

Microsoft Office

Excel

Job description

Old Dominion University in Norfolk, VA is seeking an Account Collection Specialist to manage past-due university accounts, support Perkins loan activities, and coordinate with collection agencies and internal staff.

The role requires knowledge of FDCPA, FERPA, GAAP, and Microsoft Office, with strong analytical and communication skills. A Bachelor's degree in accounting, finance, or business and related experience are preferred.