Accounts Receivable Analyst I — Hybrid Growth in Revenue Ops

Norfolk Southern Corporation; Atlanta (GA); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Norfolk Southern Corporation in Atlanta, GA seeks Account Analysts to manage accounts receivable within Revenue Accounting Operations. You will communicate with customers to support collections, revenue protection, and payment resolution.

Responsibilities include verifying invoicing accuracy, building customer relationships, and collaborating with internal teams to resolve disputes. A hybrid work arrangement applies, with on-site and remote days.

Qualifications

• 0-2 years of relevant experience.
• Self-starter with willingness to learn railroad operations.
• Proficient in Microsoft Office.
• Excellent customer service and communication.
• Strong time management and prioritization.
• Positive, professional attitude.

Responsibilities

• Verify the accuracy of Norfolk Southern invoicing for revenue earned.
• Build relationships through exceptional customer service.
• Identify and implement billing and payment remittance improvements.
• Use analytical tools to identify trends in traffic, customers, invoices, and payments.
• Collaborate with Transportation and Marketing to research disputes.
• Provide updates to Management on customer accounts.
• Participate in ongoing professional development as guided by management.

Skills

Self-starter

Customer service

Communication skills

Time management

Work prioritization

Professional attitude

Microsoft Office

Tools

Microsoft Office

Job description

Norfolk Southern Corporation in Atlanta, GA seeks Account Analysts to manage accounts receivable within Revenue Accounting Operations. You will communicate with customers to support collections, revenue protection, and payment resolution.

Responsibilities include verifying invoicing accuracy, building customer relationships, and collaborating with internal teams to resolve disputes. A hybrid work arrangement applies, with on-site and remote days.