Accounts Receivable Analyst

Randstad USA; Irving (TX); Hybrid; USD 33,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Job summary

Randstad USA is seeking an Accounts Receivable Analyst to serve as the second-level escalation point for delinquent accounts, resolving disputes and coordinating with internal teams. The role focuses on collections performance and customer communications in a hybrid setting.

The ideal candidate will have solid AR/collections knowledge, Excel and SAP familiarity, and excellent communication skills. This position offers a first shift in a hybrid work model with Randstad's comprehensive benefits

Qualifications

• Solid knowledge of AR, Credit, and Collections.

Responsibilities

• Act as first level of escalation within the collections process.
• Analyze customer delinquent account balances.
• Manage portfolio and implement collections strategy to reduce delinquency and resolve disputes.
• Contact customers primarily via GetPaid, as well as other relevant systems.
• Follow-up with various departments to get supporting documents/info.
• Handle and process inquiries from McKesson virtual team.
• Reconcile open and closed transactions as necessary.
• Process or submit adjustments / write-offs based on DOA.
• Provide billing data (invoices copies, statements) upon request from customer to facilitate payments.
• Customer relationship management skills.
• Detailed/multi-task oriented.
• Organized with an ability to prioritize work.
• Comfortable working in a fast-paced environment.
• Team player and self-directed.
• Experience in collection and dispute management process.
• Ability to train team members.
• Good communication skills.
• Analytical decision-making skills.

Skills

Accounts Receivable

Credit & Collections

Excel

Outlook

SAP

MS Office

Aging Receivables

Reconciliation

Education

High School

Tools

GetPaid

SAP

Job description

We are looking for a Accounts Receivable Analyst who will handle complex issues which need to be resolved as second level escalation. Escalation Analyst will be responsible for analyzing delinquent account balances and following up with customers for past due amounts, including disputes and deductions. The Escalation Analyst will also be responsible for following up with other departments for information and resolution. This is a Hybrid position.

Qualifications:

• Solid knowledge of AR, Credit, and Collections
• Use of good judgment within defined policies and practices
• Day to day communication with business partner/relevant counter parts
• Ability to interact with customers via phone, email, etc.
• Intermediate skills in Excel & Outlook
• Understanding of full OTC cycle
• Excellent verbal and written communication skills
• Knowledge ofGetPaidand/or SAP Systems will be helpful
• Accounting and reconciliation skills
• Customer and serviceorientedin resolving process related requirements
• Understanding of DSO/DDSO and delinquency targets

salary: $24 - $25 per hour

shift: First

work hours: 8 AM - 5 PM

education: High School

Responsibilities

• Act as first level of escalation within the collections process
• Analyze customer delinquent account balances
• Manage portfolio and implement collections strategy to reduce delinquency and resolve disputes
• Contact customers primarily viaGetPaid, as well as other relevant systems
• Follow-up with various departments to get supporting documents/info
• Handleand process inquiries from McKesson virtual team
• Reconcile open and closed transactions as necessary
• Process orsubmitadjustments / write-offs based on DOA
• Provide billing data (i.e.invoice copies, statements) upon request fromcustomertofacilitatepayments
• Customer relationship management skills
• Detailed/multi-task oriented
• Organized with an ability to prioritize work
• Comfortable working in a fast-paced environment
• Team player and self-directed
• Experience in collection and dispute management process
• Ability to train team members
• Good communicationskills
• Analytical decision-making skills

Skills

• Credit Collections
• Accounts Receivable
• Aging Receivables
• Reconciliation
• Collections
• Microsoft Office
• SAP

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Experience

• Experienced
• 2 years

Education

• High School (required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.