Accounts Receivable Adjustments

Associa; Richardson (TX); On-site; USD 38,000 - 50,000; Full time

Job summary

Associa is hiring an Accounts Receivable Adjustments Specialist to support processing and reconciliation of customer account transactions across North America. This entry-level role partners with internal teams to resolve issues, process adjustments, and maintain accurate records for community associations.

Ideal candidates have basic accounting awareness, strong Excel skills, and a detail-oriented mindset, with the ability to communicate effectively and manage competing priorities in a

Qualifications

• High School Diploma or GED required.
• 0 to 3 years of experience in accounting, banking, finance, customer service, data entry, or related field.
• Recent graduates encouraged to apply.
• Proficiency with Microsoft Office applications, especially Excel, Outlook, and Word.

Responsibilities

• Research and resolve account discrepancies and payment issues.
• Work with branch teams and customer service representatives to correct missing or misapplied payments.
• Review account activity and provide clear explanations when needed.
• Process account adjustments approved by Community Association Managers.
• Enter adjustments related to NSF, stop payments, and closed accounts.
• Process homeowner refunds and fee adjustments.
• Enter reimbursable charges and balance forward transactions for new accounts.
• Set up and maintain ACH payment information.
• Upload and review Excel files for account updates and processing.
• Generate homeowner communications following account activity.
• Manage a high-volume workload while meeting deadlines.
• Communicate professionally through email and internal systems.

Skills

Accounting basics

Excel

Attention to detail

Communication skills

Time management

Team collaboration

Data entry

Customer service

Education

High School Diploma or GED

Tools

Microsoft Excel

Outlook

Word

Job description

Accounts Receivable Adjustments Specialist

The specialist supports the processing and reconciliation of customer account transactions. This entry-level position is ideal for candidates looking to begin or grow a career in accounting, finance, or customer support. Working in a fast-paced centralized accounting environment, the specialist will partner with internal teams to resolve account issues, process adjustments, and ensure accurate account records for community associations across North America. Candidates must meet Associa's credit requirements.

Essential Duties and Responsibilities

• Research and resolve account discrepancies and payment issues.
• Work with branch teams and customer service representatives to correct missing or misapplied payments.
• Review account activity and provide clear explanations when needed.
• Process account adjustments approved by Community Association Managers.
• Enter adjustments related to NSF (non-sufficient funds), stop payments, and closed accounts.
• Process homeowner refunds and fee adjustments.
• Enter reimbursable charges and balance forward transactions for new accounts.
• Set up and maintain ACH payment information.
• Upload and review Excel files for account updates and processing.
• Generate homeowner communications following account activity.
• Manage a high-volume workload while meeting deadlines.
• Communicate professionally through email and internal systems.
• Perform other duties as assigned.

Requirements

Education & Experience

• High School Diploma or GED required.
• 0 to 3 years of experience in accounting, banking, finance, customer service, data entry, or a related field.
• Recent graduates are encouraged to apply.

Knowledge, Skills & Abilities

• Basic understanding of accounting concepts and financial transactions preferred.
• Proficiency with Microsoft Office applications, especially Excel, Outlook, and Word.
• Strong attention to detail and accuracy.
• Effective written and verbal communication skills.
• Ability to analyze information and solve problems.
• Strong organizational and time management skills.
• Ability to prioritize tasks in a fast-paced environment.
• Self-motivated, dependable, and team-oriented.
• Customer service experience is a plus.

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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