How would you like to join a team of close-knit professionals who get along well and enjoy their work? Led by a positive leader that is really great to work for as well. If so, please consider this T&E role.
This role pays $30-$33/hr. and is hybrifd in Washington, DC
Job Responsibilities
Employee Support & Customer Service
- Provide exceptional customer service to employees regarding travel, expense, and corporate card matters.
- Serve as a subject matter expert on Travel & Expense (T&E) and Corporate Card policies.
- Resolve reimbursement inquiries submitted through the ServiceNow portal by identifying, prioritizing, and escalating issues as needed.
- Assist employees with processing credits and refunds for canceled travel.
Travel & Expense (T&E) Administration
- Review, audit, and approve T&E reports to ensure accuracy, compliance, and timely reimbursement.
- Monitor unsubmitted expense reports in Concur and follow up with employees as necessary.
- Process failed Concur reports directly in PeopleSoft.
- Review gift expenses monthly and prepare reports for Payroll.
Corporate Card Program Management
- Help administer the Corporate Card program, including processing new applications and card changes.
- Deactivate corporate cards for terminated employees and ensure timely submission of final expense reports.
- Perform monthly reconciliations of active cardholders against the employee roster.
- Monitor reimbursement activity for potential card upgrades or downgrades based on platinum card thresholds.
- Support the annual platinum card renewal and reconciliation process.
System & Process Management
- Submit new employee setup and modification requests to facilitate reimbursements.
- Process Employee Tuition Reimbursement requests in PeopleSoft.
- Process Employee Payroll Failures in PeopleSoft