Accounts Payable Specialist

New England Appliance Group; Franklin (MA); On-site; USD 55,000 - 76,000; Full time

Benefits offered by this job

PTO

Tuition Reimbursement

Medical/Dental Insurance

401k Match

Job summary

New England Appliance Group is seeking an Accounts Payable Specialist to manage high volumes of invoices, credits, and memos with accuracy and strong vendor relations. The role emphasizes precise data entry, problem-solving, and timely responses to vendors and members.

The position requires a Bachelor's in Accounting and 3–5 years of AP experience, preferably in a distribution/warehouse setting, with Epicor Prophet 21 and DocStar experience as strong assets.

Qualifications

• Bachelor's degree in Accounting or related field.
• 3–5 years of AP experience, preferably in distribution/warehouse or co-op environment.
• Experience with Epicor Prophet 21 (P21) and DocStar is preferred.

Responsibilities

• Process invoices, debits, credits, and warehouse stock scraps for assigned vendors.
• Process miscellaneous AR credits to members as applicable.
• Handle dealer redemption credits in AR and AP when required.
• Respond to member/vendor questions via email or phone; maintain records.

Skills

Data entry

Customer service

Attention to detail

Organizational skills

Problem solving

Communication

Team player

Self-motivated

Education

Bachelor's degree in Accounting

Tools

Epicor Prophet 21

DocStar

MS Excel

Job description

JOIN OUR TEAM:

Are you a detail-oriented professional who takes pride in accuracy, organization, and getting things done right? New England Appliance Group (NEAG) is looking for an Accounts Payable Specialist to add their expertise to our team! If you’re someone who enjoys working with numbers, solving problems, and building strong vendor and member relationships, we’d love to hear from you.

JOIN OUR TEAM:

Are you a detail-oriented professional who takes pride in accuracy, organization, and getting things done right? New England Appliance Group (NEAG) is looking for an Accounts Payable Specialist to add their expertise to our team! If you’re someone who enjoys working with numbers, solving problems, and building strong vendor and member relationships, we’d love to hear from you.

POSITION OVERVIEW

The Accounts Payable Specialist position plays an important role in the integrity of the company by providing an excellent level of customer service for the vendors and members. This role is primarily responsible for processing a high volume of invoices, debit memos, and credit memos while ensuring efficient and accurate processing standards according to company policies and procedures.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Process invoices, miscellaneous debits and credits, and damage credits & warehouse stock scraps (returned to warehouse) for assigned vendors.
• Process miscellaneous AR credits to the members as applicable.
• If applicable, process Dealer Redemption Instant Rebate Credits in AR and AP.
• Respond to member questions about credits, as needed.
• Meet with vendor representatives regarding merchandise funds and open debit memos.
• Update vendor’s merchandise fund report as needed.
• Process checks that offset debit memos for assigned vendors following process outlined.
• Provide timely responses to member and vendor questions via email or phone.
• Continually create or update documents showing workflow process and procedures.
• Provide co-workers with assistance and/or work on other assignments as needed.
• Perform general office duties as needed.

ESSENTIAL EDUCATION/EXPERIENCE

• Bachelors degree in Accounting or relevant experience preferred.
• Minimum 3-5 years of relevant Accounts Payable experience, preferably in an office that supported a Distribution/Warehouse Center or Co-op environment.
• Previous experience working in Epicor Prophet 21 (P21) system preferred.
• Previous experience working with DocStar preferred.

ESSENTIAL SKILLS AND COMPETENCIES

• Superior customer service skills and a positive “can do” attitude.
• Strong aptitude/comfort level for dealing with numbers and performing data entry.
• Proficient in MS Office (Excel/Word/Outlook).
• Must have solid organizational skills, be detail oriented, and able to perform repetitive/multiple tasks with extremely high accuracy.
• Self-motivated, takes the initiative, a problem solver and possesses a sense of urgency.
• Solid verbal and written communication skills and the ability to interact professionally with diverse groups such as members, vendors, and coworkers.
• Strong ability to remain flexible and adaptable in a small company atmosphere regarding changes to workflow and processes.
• Team player, a willingness to assist others and learn cross functional tasks.

LIMITATIONS AND DISCLAIMER

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

BENEFITS

• PTO
• Tuition Reimbursement
• Medical/Dental Insurance
• 401k Match