Accounts Payable Processor I

State of Maine; Augusta (ME); On-site; USD 37,000 - 51,000; Full time

Benefits offered by this job

13 paid holidays

3+ weeks of vacation leave annually

Health Insurance Coverage

Job summary

The State of Maine, Department of Administrative and Financial Services in Augusta, seeks an Accounting Associate I for full-time, on-site work. This role processes child support payments, verifies case information, and provides customer service while ensuring compliance with state and federal regulations.

Ideal candidates will have strong bookkeeping knowledge, high attention to detail, and the ability to work independently in a fast-paced environment, with opportunities for professional growth

Qualifications

• Experience in bookkeeping principles and maintaining financial records.
• Ability to use independent judgment with complex work assignments.
• Strong time management and ability to meet tight deadlines.
• Outstanding customer service and ability to work with multiple stakeholders.

Responsibilities

• Process child support payments by opening and reviewing daily mail, recording payments, data entry and disbursement to custodial parents.
• Verify case information to determine public assistance enrollment status and calculate payment amounts per guidelines.
• Provide customer service to internal and external customers, respond to inquiries, resolve issues, and deliver accurate information.
• Collaborate with team members to improve processes, resolve issues, and achieve department goals.

Skills

Accounting

Attention to detail

Independent work

Initiative

Customer service

Team collaboration

Job description

Department of Administrative and Financial Services (DAFS) Accounting Associate I

Opening Date: September 25, 2026

Closing Date: October 8, 2026

Job Class Code: 6502

Grade: 11 (Admin Services)

Salary: $17.81 - $24.58 per hour

Position Number: 02010-3219

Location: Augusta

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Are you an experienced accounting professional who is detail oriented and enjoys independent work in a dynamic, fast-paced environment? Do you possess a high degree of initiative? Then we are looking for you!

This is a full-time on-site position located in Augusta; telework is not available for this role.

Job Description

• Process child support payments by opening and reviewing daily mail; recording payments received from non-custodial parents; performing accurate data entry and record retention; and disbursing funds to custodial parents in a timely manner in compliance with state and federal regulations.
• Verify individual case information to determine public assistance enrollment status and calculate appropriate child support payment amounts in accordance with established guidelines.
• Provide customer service and support to internal and external customers by responding to inquiries, resolving issues, and delivering accurate information in a courteous and timely manner.
• Collaborate with team members to improve processes, resolve issues, and achieve department goals.

The DHHS Financial Service Center is a supportive and friendly environment that fosters professional growth, teamwork, and collaboration with DHHS. The impact of your work will be felt throughout significant programs that provide critical services to Maine's most needy population. You will be satisfied knowing you have helped DHHS executives and program managers deliver vital services to the people of Maine.

Minimum Qualifications

Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of bookkeeping principles and practices necessary to perform complex work in maintaining specialized accounting and financial records, and 2) the ability to use independent judgment in handling exceptions to established work assignments, priorities, and schedules. All positions in this classification assume the qualifications of: Accounting Assistant.

• Proven examples where initiative and attention to detail contributed to operational process improvements.
• An ability to be flexible and adjust to business needs while balancing multiple tasks and priorities. Strong time management skills and the ability to meet tight deadlines are essential.
• Outstanding customer service skills coupled with a strong work ethic and ability to excel while working with multiple stakeholders to achieve common goals. Teamwork is critical for success in this position.
• A proven ability to enter a considerable number of transactions yielding a high level of accuracy.

Agency Information

The DHHS Financial Service Center is responsible for program accounting, cash management and revenue/expenditure controls for the Department of Health and Human Services (DHHS). The Service Center provides budgetary and fiscal analysis for many complex areas within DHHS, including TANF (i.e. Temporary Assistance for Needy Families) and MaineCare (Maine's Medicaid Program). The Service Center works collaboratively with senior leadership at State agencies, providing consultative financial and accounting services. Areas of fiscal expertise include: compliance with State and Federal laws and regulations, statewide budgetary policy, budget development and monitoring, application of generally accepted accounting and financial practices, grant management, financial analysis, cash management, accounting and financial processing, and legislative support.

Benefits of working for the State of Maine

No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage - The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan - The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement - Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts - Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness - The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program - Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including non-birthing and adoptive parents-receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation - Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
• State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

Diversity and Inclusion

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.