Accounts Payable Processor I

MaineGuide; Augusta (ME); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health Insurance Coverage

Parental leave

Voluntary Deferred Compensation

Job summary

Department of Administrative and Financial Services (DAFS) in Augusta, Maine, is seeking an Accounting Associate I for a full-time, on-site role. You will process child support payments, verify case information, and provide responsive customer service while ensuring compliance with state and federal regulations.

The position emphasizes independent work, initiative, and accuracy, with opportunities to collaborate and improve financial processes within a supportive DHHS context.

Qualifications

• Solid knowledge of bookkeeping principles used to maintain specialized accounting records.
• Ability to use independent judgment in handling exceptions to standard work.
• Experience in office and administrative support roles showing reliability.

Responsibilities

• Process child support payments by opening and reviewing daily mail, recording payments, and disbursing funds in compliance with regulations.
• Verify case information to determine enrollment status and calculate payment amounts per guidelines.
• Provide courteous customer service by responding to inquiries and resolving issues for internal and external customers.
• Collaborate with team members to improve processes and achieve department goals.

Skills

initiative

attention to detail

time management

customer service

teamwork

Job description

Department ofAdministrative andFinancial Services (DAFS)

Accounting Associate I

Opening Date: September 25, 2026

Closing Date: October 8, 2026

Job Class Code: 6502

Grade: 11 (Admin Services)

Salary: $17.81 - $24.58 per hour

Position Number: 02010-3219

Location: Augusta

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Are you an experienced accounting professional who is detail oriented and enjoys independent work in a dynamic, fast-paced environment? Do you possess a high

degree of initiative? Then we are looking for you!

This is a full-time on-site position located in Augusta; telework is not available for this role.

Job Description:

As an Accounting Associate I, you will:

• Process child support payments by opening and reviewing daily mail; recording payments received from non-custodial parents; performing accurate data entry and record retention; and disbursing funds to custodial parents in a timely manner in compliance with state and federal regulations.
• Verify individual case information to determine public assistance enrollment status and calculate appropriate child support payment amounts in accordance with established guidelines.
• Provide customer service and support to internal and external customers by responding to inquiries, resolving issues, and delivering accurate information in a courteous and timely manner.
• Collaborate with team members to improve processes, resolve issues, and achieve department goals.

The DHHS Financial Service Center is a supportive and friendly environment that fosters professional growth, teamwork, and collaboration with DHHS. The impact of your work will be felt throughout significant programs that provide critical services to Maine's most needy population. You will be satisfied knowing you have helped DHHS executives and program managers deliver vital services to the people of Maine.

Minimum Qualifications:

Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of bookkeeping principles and practices necessary to perform complex work in maintaining specialized accounting and financial records, and 2) the ability to use independent judgment in handling exceptions to established work assignments, priorities, and schedules. All positions in this classification assume the qualifications of: Accounting Assistant

The backgrounds of well-qualified candidates will demonstrate the following competencies:

• Proven examples where initiative and attention to detail contributed to operational process improvements.
• An ability to be flexible and adjust to business needs while balancing multiple tasks and priorities. Strong time management skills and the ability to meet tight deadlines are essential.
• Outstanding customer service skills coupled with a strong work ethic and ability to excel while working with multiple stakeholders to achieve common goals. Teamwork is critical for success in this position.
• A proven ability to enter a considerable number of transactions yielding a high level of accuracy.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Agency information:

The DHHS Financial Service Center is responsible for program accounting, cash management and revenue/expenditure controls for the Department of Health and Human Services (DHHS). The Service Center provides budgetary and fiscal analysis for many complex areas within DHHS, including TANF (i.e. Temporary Assistance for Needy Families) and MaineCare (Maine’s Medicaid Program). The Service Center works collaboratively with senior leadership at State agencies, providing consultative financial and accounting services. Areas of fiscal expertise include: compliance with State and Federal laws and regulations, statewide budgetary policy, budget development and monitoring, application of generally accepted accounting and financial practices, grant management, financial analysis, cash management, accounting and financial processing, and legislative support.

Application Information:

For questions about this position, please contact Paul Esmahan at [e-mail]

Please upload a cover letter, resume, and copies of post-secondary transcripts.

Please submit all documents or files in PDF format.

To request a paper application, please contact [e-mail]

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit– Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage– The State of Maine pays85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit– Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance– The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan– The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistant program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation – Save additional pre‑tax funds for retirement in a Maine Saves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.