Accounts Payable & Disputes Specialist

Ace Hardware; Chicago (IL); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Weekly pay

401(k) with company matching

Health insurance

Paid time off

Tuition assistance

Employee discounts

Employee Assistance Program

Job summary

Ace Hardware Corporation in Illinois seeks an Accounts Payable Specialist to manage end-to-end dispute cases with vendors, chargebacks, deductions, and repayments. You will partner with vendors and internal teams to ensure accuracy and compliance.

The role emphasizes detail, root-cause analysis, and timely resolutions, with opportunities to contribute to process improvements and stronger financial controls.

Qualifications

• Experience in Accounts Payable, dispute resolution, operational accounting, deduction management, or a related finance role.
• Strong attention to detail and ability to review supporting documentation, identify discrepancies, and manage multiple cases.

Responsibilities

• Manage the end-to-end lifecycle of dispute cases, including vendor claims, chargebacks, damage-related deductions, shortages, and repayment requests.
• Prioritize and manage dispute queues and follow-up activities to support timely investigation, resolution, recovery, and compliance with SLAs.
• Research and resolve claim, deduction, payment, and account discrepancies in response to vendor inquiries.
• Review data and supporting documentation across multiple systems to validate claims and determine root causes.
• Document activity and decisions to support audit readiness and prevent re-disputes.
• Partner with other departments to resolve complex issues and support financial recoveries.
• Perform daily controls, aging reviews, and recovery reconciliation to maintain accuracy.
• Monitor service levels and productivity metrics.

Skills

Attention to detail

Analytical thinking

Problem solving

Communication skills

Multitasking

Education

Associate degree in Accounting, Finance, Business, or related field

Tools

SAP

Salesforce

Esker

Microsoft Excel

Copilot

Job description

Ace Hardware Corporation in Illinois seeks an Accounts Payable Specialist to manage end-to-end dispute cases with vendors, chargebacks, deductions, and repayments. You will partner with vendors and internal teams to ensure accuracy and compliance.

The role emphasizes detail, root-cause analysis, and timely resolutions, with opportunities to contribute to process improvements and stronger financial controls.