Accounts Payable Coordinator II

gfs; Wyoming (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Gordon Food Service is seeking an Accounts Payable Coordinator II to respond to vendor inquiries, resolve payment disputes, and support month-end close processes. This role requires strong analytical skills, attention to detail, and the ability to work with internal stakeholders on GL reconciliation and reporting.

You will train new system users, assist in onboarding vendors, and contribute to process improvements and internal controls within Shared Services, ensuring compliance with accounting

Qualifications

• Associate's degree preferred (or equivalent) with two years of related experience or four years of related experience with no degree.
• Strong dispute resolution and negotiation skills to de-escalate vendor issues.
• Root cause analysis and trend analysis focusing on aging, cash flow, and KPI tracking.
• Knowledge of general ledger, month-end close, reconciliations, and internal controls.
• Detail-oriented with high accuracy and ability to meet deadlines.

Responsibilities

• Respond to vendor inquiries and resolve payment disputes with professional customer service.
• Manage vendor relationships and communicate with internal stakeholders.
• Prepare accounts payable reports and aging analyses.
• Assist month-end close, accruals, and GL reconciliations.
• Support process improvements and internal control initiatives within Shared Services.

Skills

Dispute resolution

Vendor management

Analytical skills

Month-end close

General ledger

Excel

Communication

Education

Associate's degree preferred (or equivalent)

Four years related experience without degree

Tools

Excel

Job description

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you…

Position Summary

The Accounts Payable Coordinator II responds to vendor inquiries and resolves vendor payment disputes. Manages relationships with vendors and internal stakeholders to ensure effective communication and resolution of issues. May assist shared Services internal teams and vendors with analytical data as needed, including but not limited to the month-end close process, GL account reconciliation & analysis, preparation of various monthly reports, and provide support for day to day activity. Also, collaborates on strategic projects as necessary.

What you will do

• Manages and assists with dispute resolution and payment inquiries while providing excellent customer service, promptly and professionally; Functions as the central point of contact for specific, more complex supplier activity by performing research and root cause analysis to resolve advanced discrepancies ; both internally and externally
• Responds to and resolves urgent credit hold situations, escalating Vendor risk (red Flags) to leadership when necessary
• Participates in business process reviews and alignments to drive operational improvements.
• Prepares and delivers comprehensive accounts payable reports, including aging analyses to provide actionable insights; may compile and present accounts payable metrics and reporting to support the Shared Service Department.
• Awareness and understanding of vendor metrics to identify situations requiring action or further analysis and providing feedback and recommending improvements when necessary
• Trains new system users including vendors and internal GFS employees and provides support, ensuring they understand company policies and procedures.
• Assist with the onboarding process for new vendors in accordance with internal audit policies.
• Assists Finance during month-end by preparing accrual lists for uninvoiced receipts or missing high-value utilities/services
• Reconciles the AP sub-ledger to the General Ledger (GL) to identify missing entries or rounding errors. May be responsible for preparing and processing payments, ensuring compliance with accounting policies and financial regulations, maintaining accurate records of disbursements, and assisting in generating related reports such as cash flow forecasts and aging analyses
• Participates in continuous improvement initiatives by analyzing processes and identifying areas for optimization and implementing effective solutions (process, policy, automation) to enhance efficiency and performance.
• Ensures that documents are properly organized, categorized, and indexed for easy retrieval.
• Collaborates with third-party auditing firms to conduct vendor credit balance collection and perform duplicate payment audits, ensuring accuracy and resolving discrepancies as needed
• Performs other duties as assigned

When you will work: Monday through Friday, 8:00am - 5:00pm.

Hybrid Work Schedule: 4 days in office, 1 day from home.

What you bring to the table

• Associate's degree preferred (or equivalent) with two years of related experience OR four years of related experience with no degree.
• Advanced dispute resolution and negotiation with ability to de-escalate high-pressure situations with vendors while protecting the company's interests.
• Root cause trend and analysis focusing on aging analysis, cash flow forecasting and KPI tracking
• Risk management and internal audit controls and identifying red flags, handling credit holds, preventing duplicate payments, compliance
• Corporate training and knowledge transfer, developing new materials and providing ongoing system support
• Month-end closing and reconciliation and knowledge of general ledger and accounting deadlines
• Audit management (Third party collaboration)
• Must be detail-oriented with a commitment to a high level of accuracy.
• Knowledge of industry trends specific to Shared Services processing.
• A basic understanding of accounting principles, including debits, credits, journal entries, and general ledger accounting.
• Moderate math skills for use in Excel and analytics.
• Comparing, analyzing, coordinating, copying, etc. and ability to recognize non-standard situations / discrepancies with invoices. Applies critical thinking and sound judgment to assess risks
• Communicates effectively with supervisors and team members, clarification when needed, and consistently meets deadlines with minimal supervision.
• Customer service and relationship building with internal teams/stakeholder and external partners
• Demonstrates accountability by taking ownership of responsibilities, maintaining organization, and addressing challenges independently, manages time effectively, and works well under pressure to meet deadlines with strong attenti