Accounts Payable Clerk

Cross Insurance; Bangor (ME); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

Cross Insurance is seeking an organized AP specialist to review carrier invoices, validate billing accuracy, and process disbursements using ACH, wire, or checks. You will maintain AP reports and reconcile statements while coordinating with operations and account teams to resolve issues.

The role emphasizes accuracy, timely processing, and compliance with regulations, with a base salary described as hourly in the provided posting.

Qualifications

• Problem solving to identify and resolve issues efficiently.
• Customer service skills for vendor interactions and inquiries.
• Ability to plan and organize workload and deadlines.
• Attention to accuracy and quality in all tasks.
• Ability to handle high-volume processing and data entry.
• Adaptability to changing processes and deadlines.
• Reliability in showing up on time and following directions.

Responsibilities

• Review and verify carrier invoices against internal systems.
• Validate invoices, commissions and contractual rates for accuracy.
• Process carrier disbursements via ACH, wire, check or other methods.
• Maintain accounts payable reports, spreadsheets and filings.
• Reconcile carrier statements with ledgers and payment records.
• Serve as primary contact for carrier inquiries on payment status and disputes.
• Maintain vendor files and set up new files as needed.
• Collaborate with operations, agencies and account teams to resolve issues.
• Ensure compliance with regulations and safety rules.
• Perform other duties as assigned.

Skills

Problem solving

Customer service

Planning/organizing

Quality control

Quantity

Adaptability

Dependability

Tools

Accounting software

Job description

The Cross Family of Agencies welcomes you. We need your talent and expertise.

Duties and Responsibilities:

• Review, verify, and process carrier invoices against internal agency management systems.
• Validate invoices, commission splits, and contractual rates to ensure billing accuracy.
• Prepare and process carrier disbursements via ACH, wire transfer, check or approved payment methods in accordance with payment terms.
• Maintains all accounts payable reports, spreadsheets and filing corporate accounts payable
• Reconcile monthly carrier statements against general ledger accounts and internal payment records; investigate and resolve unapplied cash or aging discrepancies.
• Serves as the primary point of contact for inbound carrier inquiries regarding payment status, deductions, and billing disputes.
• Maintains vendor/company files, filing, pull back up as requested, setting up new files
• Partner with operations, agencies, and account management teams to clear up payment or documentation issues.
• Conform with and abide by all regulations, policies, work procedures and instructions.
• Conform to all safety rules and use all appropriate safety equipment.
• Performs all other duties as assigned.

Competencies:

• Problem solving- The individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
• Customer service- The individual manages difficult vendor situations, responds promptly to needs, solicits feedback to improve service, responds to requests for service and assistance and meets commitments.
• Planning/organizing- The individual prioritizes and plans work activities and uses time efficiently.
• Quality control- The individual demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.
• Quantity- The individual meets productivity standards and completes work in a timely manner.
• Adaptability- The individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Dependability- The individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

Compensation:

The base salaryrangefor this role is $21–$23 hourly. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.