Accounts Payable Analyst

DispatchHealth; Northern (KY); Hybrid; USD 52,000 - 60,000; Full time

Job summary

DispatchHealth is seeking an AP Analyst to process invoices, apply credit memos, and manage vendor accounts across service-provider and corporate vendors. The role supports invoice distribution, vendor payment, and onboarding, serving as a key contact for payment status and account updates.

Responsibilities include invoice entry in NetSuite and Stampli, vendor onboarding, reconciling statements, and responding to vendor inquiries while maintaining accurate vendor records and contracts.

Qualifications

• Experience with accounts payable processing and vendor onboarding.
• Ability to reconcile vendor statements and respond to payment inquiries.
• Familiarity with NetSuite and Stampli for invoice processing.

Responsibilities

• Enter service provider and corporate invoices in NetSuite.
• Apply credit memos to open invoices and reconcile with balances.
• Distribute invoices to processors and support vendor onboarding documentation.
• Update vendor accounts and bank details; verify banking information.
• Support urgent payments and maintain payment tracker.
• Communicate with vendors regarding invoices and payment status.

Skills

AP processing

Vendor communication

Attention to detail

Payment status inquiries

Vendor onboarding

Tools

NetSuite

Stampli

CRE

Vendor Tracker

Urgent Payment Tracker

OIG screening tool

Job description

S SUMMARY

The AP Analyst is responsible for day-to-day accounts payable processing, including invoice entry, credit memo application, and vendor account management for a defined set of service-provider and corporate vendors. This role also supports the distribution of incoming invoices, vendor payment support, vendor account maintenance, and the end-to-end vendor onboarding process. This role serves as a key point of contact for vendors on payment status, account updates, and onboarding requirements, and helps ensure invoices move efficiently to the correct processor and are paid on time. This role reports to the AP/MSA Manager under the combined Accounts Payable and Managed Services reporting structure.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)

Invoice Processing & Entry

• Enter service provider invoices

• Enter corporate invoices into NetSuite

• Enter credit memos and apply them to open invoices, reconciling credit memos against outstanding invoices

• Provide backup support for processing invoices in Stampli and other accounts payable functions as needed

Mailbox & Invoice Distribution

• Monitor both the AP and Patient Charges mailboxes, distributing incoming invoices to assigned processors for processing

Vendor Payment & Statement Support

• Assist with reconciling vendor statements

• Respond to vendor inquiries regarding invoices, payment status, and account balances

• Reach out to approvers for due invoices that are still pending approval

• Update the Weekly Urgent Payment Tracker for vendors requesting payment on invoices that have become due, and for any urgent payment requests

Vendor Account Maintenance

• Monitor the new and existing vendor tracker for new and terminated contracts

• Ensure vendor accounts are placed inactive once a contract is terminated

• Update vendor accounts (e.g., new address, banking information for electronic payments, contacts, etc.)

• Reach out to vendors for verbal verification of new banking information before updating vendor accounts

Vendor Onboarding

• Handle the vendor onboarding process

• Reach out to and follow up with new vendors for onboarding documentation once new contracts are signed

• Request and ensure OIG screenings are cleared prior to onboarding new vendors

• Set up new vendor accounts

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

• (Other duties may be assigned; scope and autonomy increase with level)

PREFERRED QUALIFICATIONS

Skills and Abilities:

• AP and Patient Charges mailboxes

• NetSuite (invoice entry and corporate AP processing)

• CRE (claim review platform shared with Managed Services)

• Stampli (invoice processing backup support)

• New and Existing Vendor Tracker

• Urgent Payment Tracker

• OIG screening process/tool for vendor onboarding

Pay Range for this position: $52k-$60k annually

PHYSICAL DEMANDS

While performing the duties of this job, team members are regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Team members may be occasionally required to climb or balance, stoop, kneel, or crouch. Team members must occasionally lift, push and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

This position is considered remote.

The above describes the general content of and requirements for the performance of this position. It is not intended to be an all-inclusive statement of the duties, responsibilities, and requirements of the position.

Position Type: : Full Time

Work Place Type: : Remote

Category: : Corporate Support