Station Manager

Jobtailor; Phoenix (AZ); On-site; USD 110,000 - 140,000; Full time

Job summary

Jobtailor in Phoenix, AZ seeks a Station Operations Manager to oversee all operational aspects of the station, optimize resources, and lead a team of operational personnel.

You will plan daily activities, coordinate with airport management, ensure TSA compliance, and drive safety, quality, and customer satisfaction while controlling budgets.

Qualifications

• Proven ability to manage and motivate teams, with experience implementing operational policies.
• Strong budgeting and financial reporting experience.
• Familiarity with TSA regulations and governmental safety standards.
• Ability to analyze operational data and make strategic recommendations.
• Excellent verbal and written communication skills.
• Experience negotiating contracts with suppliers and vendors.
• Flexibility to work weekends and holidays as needed.

Responsibilities

• Oversee all operational aspects of the station and optimize resources, equipment, and personnel.
• Plan, direct, and coordinate daily activities.
• Collaborate with airport management to maintain seamless station operations.
• Lead, manage, and motivate operational personnel.
• Develop and implement administrative and operational policies with upper management.
• Monitor and analyze operational and financial reports to identify improvements and profit-growth opportunities.
• Present recommendations for operational and capital improvements.
• Recommend capital expenditures and approve equipment, material, and supply requisitions within budget.
• Ensure compliance with corporate security programs, safety rules, TSA regulations, and governmental regulations.
• Conduct audits and maintain compliance with corporate policies and safety standards.
• Review and clarify site-specific security plan implementation.
• Investigate and address internal and external complaints.
• Oversee supplier contract negotiations.
• Complete required training and monitor station staff training.
• Meet airline customer KPM objectives.
• Maintain a station management system focused on safety, security, quality, and employee satisfaction.

Skills

Team leadership

Budgeting and financial reporting

TSA regulations compliance

Contract negotiation

Data analysis

Operational policy implementation

Verbal communication

Written communication

Organizational skills

Staff training

Education

Bachelor's degree

Tools

Station management systems

Operational software

Job description

• Oversee all operational aspects of the station and optimize use of resources, equipment, and personnel
• Plan, direct, and coordinate daily activities
• Collaborate with airport management to maintain seamless station operations
• Lead, manage, and motivate operational personnel
• Develop and implement administrative and operational policies with upper management
• Monitor and analyze operational and financial reports to identify improvement and profit-growth opportunities
• Present recommendations for operational and capital improvements
• Recommend capital expenditures and approve equipment, material, and supply requisitions within budget
• Ensure compliance with corporate security programs, safety rules, TSA legislation, and governmental regulations
• Conduct audits and maintain compliance with corporate policies and safety standards
• Review and clarify site‑specific security plan implementation
• Investigate and address internal and external complaints
• Oversee supplier contract negotiations
• Complete required training and monitor station staff training
• Meet airline customer KPM objectives
• Maintain a station management system focused on safety, security, quality, and employee satisfaction

Requirements

• Proven ability to manage and motivate teams, with experience implementing operational policies
• Strong understanding of budgeting, financial reports, and expenditure management
• Familiarity with TSA regulations, airport security requirements, and governmental safety regulations
• Ability to analyze operational data and make strategic recommendations
• Excellent verbal and written communication skills
• Experience with station management systems and operational software
• Strong understanding of safety, security, and compliance standards in aviation or logistics
• Ability to ensure customer satisfaction while maintaining safety and quality standards
• Experience negotiating contracts with suppliers and vendors
• Flexibility to work varied shifts, including weekends and holidays, based on operational needs
• Bachelor's degree from a four-year college or university (preferred)
• Two to five years related experience and/or training, or equivalent combination of education and experience
• Strong organizational skills
• Ability to maintain regular and punctual attendance
• Ability to remain in a stationary position 50% of the time and perform stated physical duties
• Ability to lift, carry, or move objects, files, and documents up to 10 pounds

Core Competencies

Demonstrates expertise in operational management, including resource optimization, compliance with TSA regulations, and financial oversight. Proven ability to lead teams, implement policies, and ensure customer satisfaction while maintaining safety and quality standards.

Highest-signal resume keywords

• Operational Management
• Budgeting And Financial Reporting
• TSA Regulations Compliance
• Contract Negotiation
• Team Leadership

ATS Optimization Keywords

Hard Skills

• Operational Policy Implementation
• Data Analysis
• Station Management Systems
• Safety Standards Compliance
• Supplier Contract Negotiation

Soft Skills

• Team Motivation
• Verbal Communication
• Written Communication
• Organizational Skills

Certifications & Qualifications

• Bachelor's Degree

Industry Keywords

• Aviation
• Logistics
• Corporate Security Programs
• Governmental Regulations
• Customer KPM Objectives