Accounts & Customer Service Specialist

City of St. Charles, MO; Portsmouth (VA); On-site; USD 48,000 - 64,000; Full time

Job summary

City of Portsmouth is seeking an administrative accounting position that handles routine to complex financial activities, prepares expenses reports, and supports external audits. The role reports to the Museum Services Specialist and requires strong bookkeeping and customer service skills.

The ideal candidate has a high school diploma with 3–4 years of accounting and customer service experience; an Associate degree is preferred. Weekend/evening work may be required.

Qualifications

• High school diploma or the equivalent, and 3 – 4 years of customer service and accounting experience.
• Associate degree in accounting, Hospitality, Tourism or Business Administration or a closely related field is preferred.

Responsibilities

• Perform routine to complex accounting activities including data entry, financial record maintenance and reporting.
• Process payments for department programs, services and purchases; manage cashiering and accounts payable.
• Respond to inquiries, provide information on policies, and maintain filing/records systems.

Skills

Bookkeeping principles

Accounting software

Customer service

Data entry

Education

High school diploma or equivalent

Associate degree in Accounting or related field

Tools

Word processing

Spreadsheets

Database management

Job description

City of Portsmouth is seeking an administrative accounting position that handles routine to complex financial activities, prepares expenses reports, and supports external audits. The role reports to the Museum Services Specialist and requires strong bookkeeping and customer service skills.

The ideal candidate has a high school diploma with 3–4 years of accounting and customer service experience; an Associate degree is preferred. Weekend/evening work may be required.