Billing & Financial Support Specialist I

City of Portsmouth; Portsmouth (VA); On-site; USD 34,000 - 46,000; Full time

Job summary

City of Portsmouth is seeking a detail‑oriented administrative financial clerk to manage client financial records, process payments, and post third‑party reimbursements. Responsibilities include handling Medicaid/Blue Cross claims, maintaining accurate ledgers, and supporting staff with billing inquiries.

The role requires a high school diploma and 1–2 years in customer service and clerical work, including basic accounting or bookkeeping, data entry, and billing experience.

Qualifications

• Graduation from high school and 1 to 2 years of experience in customer service and clerical work, including accounting or bookkeeping duties.
• Experience in data entry and billing/payment/collection process; or any equivalent combination of training and experience which provides the required education and experience.

Responsibilities

• Open and maintain client financial records and post service charges and third‑party reimbursements.
• Prepare and submit third‑party claims (e.g., Medicaid, Blue Cross/Blue Shield) for reimbursement.
• Prepare delinquent account information for set‑off debt collection and routine fee collections.
• Perform data entry, word processing, and spreadsheet tasks with careful accuracy.
• Review forms and data to ensure compliance with procedures and policies.

Skills

Customer service

Clerical work

Accounting

Data entry

Billing

Education

High school diploma

Tools

Spreadsheet software

Word processing software

Accounts receivable system

Job description

City of Portsmouth is seeking a detail‑oriented administrative financial clerk to manage client financial records, process payments, and post third‑party reimbursements. Responsibilities include handling Medicaid/Blue Cross claims, maintaining accurate ledgers, and supporting staff with billing inquiries.

The role requires a high school diploma and 1–2 years in customer service and clerical work, including basic accounting or bookkeeping, data entry, and billing experience.