Accounts & Billing Operations Specialist

Carrier; Village of Brewster (NY); Presencial; USD 79.000 - 158.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Care Benefits

Retirement Benefits

Paid Time Off

Disability Insurance

Life Insurance

Tuition Assistance

Descripción de la vacante

Carrier is seeking an Account Management Processor in the United States to ensure accurate customer/vendor setup, efficient job booking, and timely billing. You will coordinate across Sales, Service, Billing, AR, AP, and vendors to protect revenue and improve cash flow while delivering a seamless customer experience.

The role involves handling AR inquiries, preparing billing documentation, and supporting procurement and compliance activities.

Formación

• High School Diploma or GED required.
• 1+ years’ experience in Sales, Service, Billing, AR, AP, Procurement, and customers.
• Experience with ERP, CRM, billing or accounting systems preferred.

Responsabilidades

• Answer incoming customer and internal calls as the second line of defense; set up new customers and vendors; manage tax exemptions; handle COI requests; create customer reports.
• Serve as AR SME; resolve billing disputes; participate in AR calls; monitor DMB metrics; manage credit holds and payment logs.
• Book jobs with Sales; coordinate parts and subcontractor ordering; process parts orders; notify Service Coordinator and Manager; ensure timely billing; review costs and EAC adjustments.
• Review open orders for complete billing; verify Preliminary Billing Documents; prepare invoice backup; support timely invoicing; minimize underbilled projects.
• Process Accounts Payable transactions; manage purchase orders; support parts and subcontractor purchasing; resolve vendor issues affecting AP.
• Provide compliance and administrative support; maintain records; update safety, tax, and insurance requirements; generate internal and customer reports.

Conocimientos

Customer service

Accounts receivable

Billing

Data entry

ERP systems

Educación

High School Diploma or GED

Herramientas

MS Excel

ERP software

CRM

Billing software

Descripción del empleo

Carrier is seeking an Account Management Processor in the United States to ensure accurate customer/vendor setup, efficient job booking, and timely billing. You will coordinate across Sales, Service, Billing, AR, AP, and vendors to protect revenue and improve cash flow while delivering a seamless customer experience.

The role involves handling AR inquiries, preparing billing documentation, and supporting procurement and compliance activities.