Accounting Support Specialist

Ohio

Athens (OH)

On-site

USD 20,000 - 26,000

Full time

9 days ago

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Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Life insurance

Paid holidays

Tuition benefits

Sick leave

Vacation

Retirement plan

Job summary

Ohio University is seeking an Accounting Support Specialist to assist with financial records, billing, and student accounts on the Athens campus.

Responsibilities include helping students and staff, maintaining accurate records, and supporting departments with financial processes. The role requires strong customer service, attention to detail, and proficiency in Office applications.

Qualifications

At least 1 year of customer service experience.
Strong problem-solving and communication skills.
Proficient with Microsoft Office Suite.

Responsibilities

Guide and assist customers with complex questions related to financial aid, billing, and tuition.
Supervise student employees and coordinate workloads as needed.
Process financial documents, ensure accuracy, and maintain records.

Skills

Customer service

Problem solving

Microsoft Office Suite

Education

Associate’s degree or technical/vocational

Tools

Microsoft Office

Job description

Accounting Support Specialist

PLEASE NOTE: THIS POSITION IS BEING POSTED INTERNALLY AND TO THE PUBLIC SIMULTANEOUSLY IN ORDER TO EXPEDITE THE POSTING PROCESS. HOWEVER, CURRENT OHIO UNIVERSITY AFSCME 3200 EMPLOYEES WILL BE CONSIDERED FIRST.

Please complete the online application and be prepared to attach required documents. For references, please include names and current contact information of three professional references. References will be used with discretion late in the process.

Position will remain open until filled; for full consideration apply by the posting closing date. We seek candidates with a commitment to working effectively with students, faculty and staff.

Posting Details

Applications will be accepted until midnight (Eastern Time Zone) on the ‘Posting End Date’ shown below.

Position Information Job Title Accounting Support Specialist Applications Accepted From Public: Open to the public Special Instructions to Applicants PLEASE NOTE : THIS POSITION IS BEING POSTED INTERNALLY AND TO THE PUBLIC SIMULTANEOUSLY IN ORDER TO EXPEDITE THE POSTING PROCESS . HOWEVER , CURRENT OHIO UNIVERSITY AFSCME 3200 EMPLOYEES WILL BE CONSIDERED FIRST . Please complete the online application and be prepared to attach required documents. For references, please include names and current contact information of three professional references. References will be used with discretion late in the process. Position will remain open until filled; for full consideration apply by the posting closing date. We seek candidates with a commitment to working effectively with students, faculty and staff.

This position is eligible for the following benefits: medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.

Posting Number 20167025S Job Description Supports the organization’s accounting functions. Maintains up-to-date and accurate records of daily transactions, accounts receivable, accounts payable, inventories, payroll, and various other records.

Job Responsibilities

Guides and assists customers with highly complex questions, paperwork, and requirements, as they relate to financial and business activities such as billing, financial aid, payment deadlines, tuition rates, tax forms, refunds, or student receivables. Advises lower level employees on complex customer inquiries, requiring advanced knowledge of department policies.

Often directs work, trains, and/or supervises student employees.

Ensures requisitions are processed in a timely manner and are properly recorded. Obtains necessary documentation for customers related to contracts.

Provides complex financial support to departments and areas within the University.

Ensures financial aid applications are received and processed correctly. Researches and resolves any issues with applications.

Processes financial aid award adjustments and determines loan eligibility and award amounts. Communicates with students regarding student loan issues, eligibility requirements, and award amounts.

Posts and removes charges on accounts as necessary. Places holds on student accounts for delinquent loans and payments. Prepares and distributes invoices and all other account documentation. Reviews work of other employees.

Compiles, analyzes, and reconciles accounts related to loan and grant programs to ensure compliance with state and federal regulations.

Records and tracks expenses and revenue for department or area.

Minimum Qualifications Knowledge of standard finance and business policies, procedures, services, tools, and/or equipment in a field of specialization typically obtained by a high school degree or GED or equivalent and a minimum of 3 years related experience. An equivalent combination of education, training, and experience is acceptable.

Specific knowledge, certifications, and licensure will apply at the position level. Preferred Qualifications At least one year of customer service experience. Associate’s degree, or vocational or technical school degree Service-oriented, diplomatic, and tactful when resolving problems. Computer proficient including Microsoft Office Suite. Good problem solving skills. Ability to delve into problematic issues and seek resolution. Resolution of the issue may be at the student, parent or institution level.

Working Conditions/Physical Demands

Department Student Financial Aid Pay Rate The starting salary range is $14.65 per hour up to $18.68 per hour, dependent on education and prior experience.

Employees enjoy a generous benefits package such as paid holidays, sick time, personal time, a tuition waiver up to 100% for self and dependents, a comprehensive insurance package (including but not limited to prescription, vision, dental, and life insurance), an excellent retirement plan with up to a 14% company contribution, a 12-week parental leave program, adoption reimbursement, transgender care, flextime and flexplace policies, counseling and mental health care, access to professional development programs and more. Additional information is available at https://www.ohio.edu/hr/benefits.

Total Compensation Estimator (For Full-Time Benefits Eligible Employees)

Discover the full value of joining Ohio University by clicking this link: https://www.ohio.edu/hr/compensation/total-compensation-estimator

Our Total Compensation Estimator shows your offer package in dollars: salary plus university paid benefits including health coverage, retirement contributions, paid time off, tuition benefits, and more.

See details on what we offer in one place and compare different options for retirement and insurance.

Estimates are informational only; exact coverage is determined by eligibility policies and official plan documents.

Job Open Date 08/13/2026 Posting Close Date 08/23/2026 Job Category Classified AFSCME 3200 Bargaining Unit appointment Months Planning Unit Vice President Enrollment Management Work Schedule Mon-Fri, 8 am to 5 pm, some evening or weekend overtime may be required. This is an in-person position based on the Athens campus. Campus Athens Expected hours worked per week 40 Expected duration of assignment ongoing Applicants may contact this person if they have questions about this position. Hannah Mathson, mathson@ohio.edu

Non-Discrimination Statement Ohio University is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer.

Job Information Employment Type full-time regular Job Family/Subfamily Finance and Business-Accounting Support Career Track & Level TAS3 Pay Grade AF3200 |13| Clery Act Annual Safety and Fire Report Clery Act Statistics To view the Clery Act Annual Safety and Fire Report Click Here!

Applicant Documents

Required Documents

Resume/Curriculum Vitae

Cover Letter

References

Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Please indicate how you learned about this posting.
- www. ohiouniversityjobs.com
- www.higheredjobs.com
- www.ohiomeansjobs.com
- The Athens Messenger
- The Chronicle of Higher Education
- Ohio University employee
- OHIO Jobs Line (phone)
- Employment Agency
- Posted Announcement
- Professional association
- Social Media (LinkedIn, Twitter, etc)
- OTHER

* Please indicate your highest level of education.
- no HS diploma or GED
- HS diploma or GED
- Associate's degree
- Bachelor's degree
- Bachelor's degree plus some work towards graduate degree
- Master's degree
- Ph.D. or equivalent
- Will have earned Ph.D. by time of appointment

* Please select an option that best represents your current status.
- I am a current Ohio University employee and NOT currently serving a probationary period.
- I am a current Ohio University employee, and I am serving in either an initial or a promotional probationary period.
- I am a current Ohio University Student employee.
- I am not an employee of Ohio University.

* What is your level of knowledge of standard finance and business practices, policies, procedures, tools, and/or equipment?
- no knowledge
- Less than 1 year
- At least 1 year but less than 2 years
- At least 2 years but less than 3 years
- At least 3 years but less than 4 years
- 5 years or more