Accounting Specialist

University of Florida; Gainesville (FL); On-site; USD 53,000 - 57,000; Full time

Job summary

University of Florida is seeking an Accounting Specialist to handle monthly billing for Work Request and Utility services, analyze billing data, and maintain templates using Crystal Reports. The role also includes customer account management, data quality control, and support for process improvements within Facilities Services.

The position expects a bachelor's degree with one year of related experience or an equivalent combination, and entails a standard Monday–Friday schedule with essential

Qualifications

• A bachelor's degree in an appropriate area of specialization and one year of appropriate experience or an equivalent combination of education and experience.
• Experience with billing, data analysis, and reporting is preferred.
• Crystal Reports or similar reporting tools experience is desirable.

Responsibilities

• Bill monthly billing for Work Request and Utility services and reconcile monthly.
• Manage customer purchase orders and chartfield information; update billing contacts and addresses.
• Analyze data to support management reporting and process improvements; identify trends.
• Support billing process improvements and maintain Billing Office documentation.
• Provide administrative and billing support to internal departments and AP as needed.

Skills

Organizational skills

Communication skills

Customer service

Independent work

Problem solving

Education

Bachelor's degree

Tools

Crystal Reports

Microsoft Office

Billing systems

Job description

Classification Minimum Requirements

A bachelor's degree in an appropriate area of specialization and one year of appropriate experience or an equivalent combination of education and experience.

Classification Title

Accounting Specialist

Classification Minimum Requirements

A bachelor's degree in an appropriate area of specialization and one year of appropriate experience or an equivalent combination of education and experience.

Job Description

Billing Operations – Process monthly billing for Work Request and Utility services. Ensure completion of all billing tasks and monthly reconciliations. Update, maintain, and analyze Facilities Services billing data, invoices, and exception reports. Research billing trends and ensure compliance with Facilities Services billing procedures and policies. Design and maintain invoice templates using Crystal Reports.
Customer Account Management – Manage and analyze customer purchase orders and chartfield information. Review and update customer data, including billing contacts, service types, asset information, invoice addresses, and financial details. Communicate with customers to resolve billing issues; follow up on outstanding items and elevate when necessary. Maintain an organized and responsive Billing Office email inbox.
Data Analysis and Quality Control – Collect, analyze, and summarize data to support management reporting and process improvements. Review quality control issues to minimize billing errors and prevent unbilled charges. Process billing adjustments and coordinate corrections with relevant departments. Identify trends and contribute to developing solutions for recurring issues.
Process Improvement and Documentation – Support implementation of billing process enhancements and workflow improvements. Provide input and recommendations for ongoing process improvements. Maintain accurate and current Billing Office documentation, including procedures and guidelines.
Support and Collaboration – Provide administrative and billing support to internal departments and team members as needed. Support Accounts Payable (AP) with invoice processing on an as-needed basis. Respond to inquiries and support cross-functional efforts that impact billing accuracy and efficiency.

Normal Work Schedule

The typical work schedule is Monday – Friday 8:00AM – 5:00PM.
Position is considered as Essential Personnel as defined by UF Policy.

Expected Salary

$53,000 - $57,000 Annually based on experience.

Required Qualifications

A bachelor's degree in an appropriate area of specialization and one year of appropriate experience or an equivalent combination of education and experience.

Preferred

• Experience with Microsoft Office Suite, especially Excel, Outlook, Word, and Access.
• Familiarity with billing systems, financial reconciliation, and invoice processing.
• Experience using Crystal Reports or similar reporting tools.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Effective written and verbal communication skills for interacting with internal departments and customers.
• Strong customer service and problem-solving skills related to billing and account management.
• Ability to analyze financial data, identify discrepancies, and support process improvements.
• Ability to learn new systems quickly and work independently with minimal su

Health Assessment Required: No