Accounting Solutions Manager - Customer Success

Remote Jobs; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

A leading hospitality technology company seeks a Customer Success role emphasizing remote work and client engagement. Candidates will manage customer relationships around accounting and finance, ensuring successful product rollouts. This role offers unlimited vacation, comprehensive benefits, and strong growth opportunities.

Benefits

Unlimited vacation policy

Comprehensive medical, dental, and vision insurance

Supportive and collaborative work environment

Flexibility of remote work with on-site client visits

Qualifications

• Minimum of 4+ years of bookkeeping or accounting experience.
• Strong problem-solving skills and remote collaboration experience.
• Excellent communication and organizational skills.

Responsibilities

• Serve as the primary contact for customer accounting and finance matters.
• Establish relationships with customers, focusing on accounting teams.
• Provide technical troubleshooting support to operators as needed.

Skills

Problem-solving

Communication

Organization

Time management

Education

Bachelor's degree

Job description

Employer Industry: Hospitality Technology

Why consider this job opportunity:
- Unlimited vacation policy
- Comprehensive medical, dental, and vision insurance
- Opportunity to be part of a rapidly growing startup with significant potential
- Strong emphasis on internal promotions and career growth
- Supportive and collaborative work environment
- Flexibility of remote work with on-site client visits

What to Expect (Job Responsibilities):
- Serve as the primary contact for Customer Success regarding accounting, bookkeeping, and finance matters
- Establish and manage relationships with customers, focusing on their accounting and finance teams
- Advocate for the employer to drive adoption, retention, and participation in new features and products
- Collaborate with onboarding managers to ensure successful product rollouts
- Provide technical troubleshooting support to operators as needed

What is Required (Qualifications):
- Minimum of 4+ years of bookkeeping or accounting experience, with a focus on monthly "close"
- Strong problem-solving skills and ability to work efficiently under pressure
- Excellent communication skills and experience with remote collaboration
- Exceptional organization and time management skills
- Must be willing and able to travel to various local venues

How to Stand Out (Preferred Qualifications):
- Restaurant or hospitality experience preferred
- Bachelor's degree preferred or 4+ years of relevant experience
- 2+ years of relevant experience in the hospitality or service industry preferred
- Desire and aptitude for learning deep technical aspects of the employer's product

#HospitalityTech #CustomerSuccess #Accounting #RemoteWork #CareerGrowth

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