Customer Success Manager

Proven Sales; United States; Remote; USD 65,000 - 125,000; Full time

Job summary

Join a leading healthtech company as a Customer Success Manager. You'll enhance client experiences by driving onboarding and ensuring seamless integration with their platform, while also working to improve product adoption. Your proactive approach will be key to managing relationships with healthcare clients across the US.

Benefits

Great base salary

Excellent bonus structure

Remote-first setup

Qualifications

• Experience ideally in healthcare or healthtech.
• Confident managing complex enterprise clients.
• Background in medical imaging, diagnostics, or SaaS is a strong plus.

Responsibilities

• Own post-sale client relationships across the US.
• Drive onboarding, engagement, and satisfaction for healthcare customers.
• Liaise with technical teams to ensure seamless platform integration.

Skills

Proactive problem solving

Client management

Education

Experience in healthcare or healthtech

Job description

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Direct message the job poster from Proven Sales

Join one of the world's most exciting healthtech companies – their platform is already trusted by major healthcare providers and backed by a substantial investment. They’re now hiring a Customer Success Manager to elevate client experience.

The Role:

• Own post-sale client relationships across the US
• Drive onboarding, engagement, and satisfaction for healthcare customers
• Liaise with technical teams to ensure seamless platform integration
• Identify areas to improve product adoption and clinical impact

About You:

• Experience in customer success or client management, ideally in healthcare or healthtech
• You're a proactive problem solver, confident managing complex enterprise clients
• Background in medical imaging, diagnostics or SaaS is a strong plus

Why Now:

• This is not a churn-and-burn CS role – you’ll work in partnership with customers
• Help scale one of the most mission-driven technologies in healthcare
• Great base salary, excellent bonus structure, and remote-first setup

Ready to join a company that’s revolutionising diagnostics? Apply now.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitals and Health Care, Public Health, and Technology, Information and Media

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