Accounting Operations Manager

CooperDouglas; Los Angeles (CA); On-site; USD 120,000 - 140,000; Full time

Job summary

CooperDouglas, in West Los Angeles, seeks an Accounting Operations Manager to lead a high-volume AR function and end-to-end retailer deductions. You will own the TPM system, drive process improvements, and partner with Sales, Operations and the global finance team.

You will build and mentor a team of five AR Specialists, ensure accurate billing and payment terms, and support audits while delivering authoritative leadership to cross-functional partners.

Qualifications

• Bachelor's degree in Accounting, Finance or a related field.
• 5+ years of accounting or finance experience with significant AR operations exposure.
• CPG, retailer deductions or trade promotion management experience required.
• Experience leading and developing a team.
• Strong analytical skills with ability to dig into deduction data and derive insights.
• Strong Excel and systems skills with interest in automation and process improvement.
• Comfortable presenting to leaders and working cross-functionally.
• Detail-oriented, proactive and able to thrive in a fast-paced, growing business.

Responsibilities

• Lead a large AR portfolio: collections, aging, DSO, cash application, unapplied cash, credit holds and escalation of at-risk balances.
• Own retailer deductions end to end: promotional billbacks, chargebacks, shortages and disputes.
• Administer the trade promotion management (TPM) system, including reporting and data quality.
• Partner with Sales, Operations and external partners to resolve claims and improve processes.
• Ensure billing, pricing and payment terms are accurate with Operations.
• Oversee reconciliations for DTC and marketplace platforms (Shopify, Amazon).
• Investigate EDI issues affecting orders, invoicing, deductions and payments.
• Build internal controls, SOPs and segregation of duties across order-to-cash.
• Coordinate AR month-end: cutoffs, reconciliations, accruals and reserve inputs; support audits.
• Lead, coach and develop five AR specialists; set priorities and handle complex issues.

Skills

AR operations

Deduction management

People leadership

Analytical skills

Excel/automation

Cross-functional communication

Attention to detail

Education

Bachelor's degree in Accounting/Finance or related field

Tools

Microsoft Dynamics 365

TPM tools

Shopify

Amazon platform experience

Job description

CooperDouglas has partnered with a leading consumer packaged goods company in West Los Angeles to find an Accounting Operations Manager. You will present to leadership, work closely with Sales, Operations and the global finance team, and own the trade promotion management system.

What you'll do

• Lead a large-scale AR portfolio: collections, aging and DSO, cash application, unapplied cash, credit holds and escalation of at-risk balances
• Own retailer deductions end to end: promotional billbacks, chargebacks, shortages and compliance claims. Validate claims against approved promotions, analyze deduction trends and drive disputes and recoveries
• Administer the trade promotion management (TPM) system, including reporting, data quality and reconciliation of promotional deductions
• Partner with Sales, Operations and outside partners to resolve claims and improve the process
• Keep billing, pricing and payment terms accurate, working with Operations
• Oversee reconciliations for DTC and marketplace platforms (Shopify, Amazon and similar)
• Investigate EDI issues affecting orders, invoicing, deductions and payments
• Build internal controls, SOPs, approval processes and segregation of duties across order-to-cash
• Coordinate AR month-end activities: cutoff, reconciliations, accruals and reserve inputs. Support audits and partner with the GL team on accurate reporting
• Lead, coach and develop five AR Specialists, set priorities and escalation procedures, and jump in on complex issues and during peak periods

What you bring

• Bachelor's degree in Accounting, Finance or a related field
• 5+ years of accounting or finance experience with significant AR operations exposure
• CPG, retailer deductions or trade promotion management experience. This is the must-have
• Experience leading and developing a team
• Strong analytical skills. You can dig into messy deduction data and get to an answer
• Strong Excel and systems skills, with real interest in automation and process improvement
• Comfortable presenting to leaders and working cross-functionally
• Detail-oriented, proactive and at home in a fast-paced, growing business
• CPA not required

Nice to have:

EDI; Microsoft Dynamics 365; TPM tools; DTC and marketplace platforms; food and beverage or high-volume distribution experience.

Compensation and logistics:

$120,000 to $140,000 base salary plus benefits. The role is on-site five days a week in West Los Angeles, with flexible hours.