Accounting Coordinator - Business Operations - Enterprise Physical Operations

UNKNOWN; United States; On-site; USD 60,614,000 - 93,677,000; Full time

Benefits offered by this job

Vacation & holidays

Health insurance

Metro U‑Pass transit benefit

403(b) retirement plan

Wellness resources

Job summary

Washington University in St. Louis, located in Saint Louis, MO, is seeking an Account Coordinator to support departmental financial operations, invoicing, budgeting, accounts receivable, and reporting.

The role collaborates with Facilities Finance and partners to ensure accurate processing and timely billing, with attention to regulatory standards. The position involves preparing reports, maintaining records, and improving financial processes.

Qualifications

• Education: High school diploma or equivalent high school certification or combination of education and/or experience.
• Work Experience: Accounting (2 Years)
• Certifications/Professional Licenses: No specific certification/professional license is required for this position.

Responsibilities

• Billing & Financial Operations: Process ServiceNow billing and other internal and external departmental billing transactions.
• Process daily deposits and related supporting documentation.
• Handle recurring departmental billing activities, including student parking billing and validations.
• Support School of Medicine billing activity and respond to related requests.
• Review billing transactions for accuracy, completeness, and required approvals.
• Maintain records supporting billing, deposits, and other financial transactions.
• Prepare interdepartmental billing and accounts receivable reports.
• Monitor outstanding accounts receivable balances and follow up on open items.
• Produce recurring ServiceNow billing reports and other financial/operational reports.
• Identify discrepancies in billing and accounts receivable and resolve them.
• Maintain spreadsheets and tracking tools for AR and financial ops.
• Utilize Workday, ServiceNow, CashNet, OSIS, Excel, and other systems to process financial activity.
• Assist with development/improvement of ServiceNow financial reporting and tracking.

Skills

Microsoft Excel

Teamwork

Financial Management Reporting

Detail‑Oriented

Procurement Procedures

Procurement Services

Professional Integrity

Nonprofit Accounting

Education

High school diploma or equivalent

Associate degree

Tools

ServiceNow

Workday

CashNet

OSIS

Job description

Location SAINT LOUIS, MO 63110 Scheduled Hours 40

Position Summary

The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement. Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise. EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services. EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners.

For additional information and to hear directly from members of our team, please visit: https://facilities.med.wustl.edu/Careers.

AccountCoordinator Responsibilities

The Accounting Coordinator provides administrative and accounting support for departmental financial operations. This position supports invoicing, budgeting, accounts receivable activities, compliance monitoring, and financial reporting activities while ensuring adherence to university, sponsor, and regulatory requirements. The position works closely with Facilities Finance staff and departmental partners to ensure accurate financial processing, resolve billing issues, and support financial reporting.

Primary Duties & Responsibilities

• Billing & Financial Operations Process ServiceNow billing and other internal and external departmental billing transactions.
• Process and maintain daily deposits and related supporting documentation.
• Process billing requests and recurring departmental billing activities, including student parking billing and parking validations.
• Support School of Medicine billing activity and respond to billing-related requests and questions.
• Review billing transactions for accuracy, completeness, appropriate documentation, and required approvals.
• Maintain accurate and organized records supporting billing, deposits, and other assigned financial transactions.
• Accounts Receivable & Financial Reporting Prepare and maintain interdepartmental billing and accounts receivable reports.
• Monitor outstanding accounts receivable balances and maintain tracking of open items and follow‑up activity.
• Perform routine research and follow‑up on outstanding receivables and escalated aging, disputed, or unresolved balances as appropriate.
• Prepare recurring ServiceNow billing reports and other financial and operational reports.
• Review billing and accounts receivable activity to identify discrepancies, incomplete transactions, or items requiring additional follow‑up.
• Maintain spreadsheets and tracking tools used to support accounts receivable and financial operations.
• Systems, Reporting & Process Support Utilize Workday, ServiceNow/, CashNet, OSIS, Microsoft Excel, and other university systems to process, research, report, and track financial activity.
• Assist with development and improvement of ServiceNow financial reporting and tracking.
• Develop and maintain written procedures and documentation for assigned billing, deposit, parking, accounts receivable, and other financial processes.
• Identify opportunities to improve, standardize, or streamline recurring financial and administrative processes.
• Perform other duties as assigned.

Working Conditions

Job Location/Working Conditions Normal office environment. Physical Effort Typically sitting at a desk or table. Repetitive wrist, hand, or finger movement. Ability to move to on and off‑campus locations. Equipment Office Equipment.

Required Qualifications

• Education: High school diploma or equivalent high school certification or combination of education and/or experience.
• Certifications/Professional Licenses: No specific certification/professional license is required for this position.
• Work Experience: Accounting (2 Years)
• Skills: Not Applicable
• Driver's License: A driver's license is not required for this position.

Preferred Qualifications

• Education: Associate degree
• Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.
• Work Experience: Accounting, Purchasing, Or Bookkeeping (4 Years)
• Skills: Business Administration, Customer Service, Detail‑Oriented, Finance, Financial Management Reporting, Financial Management System (FMS), Financial Recordkeeping, Microsoft Excel, Nonprofit Accounting, Organizational Commitment, Outstanding Organizational Abilities, Procurement Procedures, Procurement Services, Professional Integrity, Spreadsheets, Strive for Excellence, Teamwork
• Grade G08-H Salary Range $21.17 - $32.85 / Hourly

Accommodations

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre‑Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre‑employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

• Personal Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U‑Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• Family We offer 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

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