Accounting and Claims Team Lead

Howden; Edina (MN); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Howden in Edina, Minnesota, is seeking a Team Lead (Director) for our Accounting and Claims team with 10+ years in reinsurance accounting and claims. You will lead a small team on site and remotely across the US, guiding day-to-day operations and ensuring top-tier client service.

You will partner with the head of the department and other teams to optimize processes, monitor KPIs, and contribute to strategic decisions while advancing your team's careers.

Qualifications

• Bachelor’s Degree and 10+ years of Reinsurance Intermediary Accounting/Claims Experience.
• Experience managing and developing teams.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office Products.
• Must be authorized to work in the U.S.

Responsibilities

• Manage and grow a small team of accounting and claims professionals located in Edina, Minnesota and remotely throughout the US.
• Supervise, train, and mentor your direct reports to help them develop the skills and experience needed to perform at a high level and grow their careers.
• Work with the head of the department and other team leaders to balance workloads, including assigning tasks and onboarding new business while ensuring the highest levels of customer service.
• Work with Brokers to ensure coordination of sales and service support.
• Working with the head of the department and other team leaders, assist with defining, implementing and revising operational policies and guidelines for the department.
• Work with the head of the department and other team leaders to monitor performance against Key Performance Indicators.
• Ensure the department is meeting the needs of clients and other stakeholders.
• Report key data to internal and external stakeholders including management and clients.
• Ensure effective interactions with your direct reports across departments including Broking, Contracts, Fiduciary functions.
• Assist as needed with the design and implementation of technology solutions as needed.
• Maintain strong internal and external relationships.
• Monitor, reduce, and resolve risk to the business and our trading partners.
• Analyze financial, process, and other data to make strategic decisions.
• Assist clients with compliance with US State and other regulatory requirements related to reinsurance, including but not limited to analyzing NAIC Schedule F requirements and securing collateral where required.
• Demonstrate technical and leadership competencies and passion for continuous improvement.
• Review and approve the work of your direct reports, as needed.
• Work with the staff to answer audit questions.
• Additional responsibilities as required
• Travel to client and HowdenTiger offices as required

Skills

Team management

Communication skills

Fast-paced environment

Education

Bachelor’s Degree in related field

Tools

Microsoft Office

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Howden Tiger is the global reinsurance broker and risk, capital, & strategic advisor focused on relentless innovation & superior analytics for top client service. Our Accounting and Claims team is looking for an Team Lead (Director) who has 10+ years of experience in reinsurance accounting and claims and a track record of leading high-performing teams. This would include working with our external Clients/Reinsurers and internally with our Broker Teams.

Primary Responsibilities:

• Manage and grow a small team of accounting and claims professionals located in Edina, Minnesota and remotely throughout the US
• Supervise, train, and mentor your direct reports to help them develop the skills and experience needed to perform at a high level and grow their careers
• Work with the head of the department and other team leaders to balance workloads, including assigning tasks and onboarding new business while ensuring the highest levels of customer service
• Work with Brokers to ensure coordination of sales and service support
• Working with the head of the department and other team leaders, assist with defining, implementing and revising operational policies and guidelines for the department
• Work with the head of the department and other team leaders to monitor performance against Key Performance Indicators
• Ensure the department is meeting the needs of clients and other stakeholders
• Report key data to internal and external stakeholders including management and clients
• Ensure effective interactions with your direct reports across departments including Broking, Contracts, Fiduciary functions
• Assist as needed with the design and implementation of technology solutions as needed
• Maintain strong internal and external relationships
• Monitor, reduce, and resolve risk to the business and our trading partners
• Analyze financial, process, and other data to make strategic decisions
• Assist clients with compliance with US State and other regulatory requirements related to reinsurance, including but not limited to analyzing NAIC Schedule F requirements and securing collateral where required
• Demonstrate technical and leadership competencies and passion for continuous improvement
• Review and approve the work of your direct reports, as needed
• Work with the staff to answer audit questions
• Additional responsibilities as required
• Travel to client and HowdenTiger offices as required

Qualifications:

• Bachelor’s Degree and 10+ years of Reinsurance Intermediary Accounting/Claims Experience
• Experience managing and developing teams
• Strong written and verbal communication skills
• Ability to work in a fast-paced, collaborative environment
• Proficient with Microsoft Office Products,
• Must be authorized to work in the U.S.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

Permanent