Accounting and Claims Team Lead

Howden Group Holdings; Edina (MN); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Job summary

Howden is a global insurance group seeking a senior leader to manage and grow a small accounting and claims team based in Edina, Minnesota, with remote work across the US. You will supervise, train, and mentor direct reports, coordinate with Brokers, and help define policies to ensure top-tier client service and data-driven decisions.

You will monitor KPIs, report data to stakeholders, and support regulatory compliance with US state and NAIC requirements, while traveling as needed.

Qualifications

• Bachelor’s Degree in a relevant field.
• 10+ years of Reinsurance Intermediary Accounting/Claims experience.
• Experience managing and developing teams.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced, collaborative environment.

Responsibilities

• Manage and grow a small team of accounting and claims professionals located in Edina, Minnesota and remotely throughout the US.
• Supervise, train, and mentor your direct reports to help them develop the skills and experience needed to perform at a high level and grow their careers.
• Work with Brokers to ensure coordination of sales and service support.
• Monitor performance against Key Performance Indicators and report key data to stakeholders.
• Assist with compliance with US State and NAIC requirements and regulatory matters as needed.
• Travel to client and HowdenTiger offices as required.

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Howden Tiger is the global reinsurance broker and risk, capital, & strategic advisor focused on relentless innovation & superior analytics for top client service.

Primary Responsibilities

• Manage and grow a small team of accounting and claims professionals located in Edina, Minnesota and remotely throughout the US
• Supervise, train, and mentor your direct reports to help them develop the skills and experience needed to perform at a high level and grow their careers
• Work with the head of the department and other team leaders to balance workloads, including assigning tasks and onboarding new business while ensuring the highest levels of customer service
• Work with Brokers to ensure coordination of sales and service support
• Working with the head of the department and other team leaders, assist with defining, implementing and revising operational policies and guidelines for the department
• Work with the head of the department and other team leaders to monitor performance against Key Performance Indicators
• Ensure the department is meeting the needs of clients and other stakeholders
• Report key data to internal and external stakeholders including management and clients
• Ensure effective interactions with your direct reports across departments including Broking, Contracts, Fiduciary functions
• Assist as needed with the design and implementation of technology solutions as needed
• Maintain strong internal and external relationships
• Monitor, reduce, and resolve risk to the business and our trading partners
• Analyze financial, process, and other data to make strategic decisions
• Assist clients with compliance with US State and other regulatory requirements related to reinsurance, including but not limited to analyzing NAIC Schedule F requirements and securing collateral where required
• Demonstrate technical and leadership competencies and passion for continuous improvement
• Review and approve the work of your direct reports, as needed
• Work with the staff to answer audit questions
• Additional responsibilities as required
• Travel to client and HowdenTiger offices as required

Qualifications

• Bachelor’s Degree and 10+ years of Reinsurance Intermediary Accounting/Claims Experience
• Experience managing and developing teams
• Strong written and verbal communication skills
• Ability to work in a fast-paced, collaborative environment
• Proficient with Microsoft Office Products,
• Must be authorized to work in the U.S.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond

Reasonable adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent

Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.