Associate Director - Reinsurance Claims

Howden Group Holdings; Edina (MN); On-site; USD 110,000 - 135,000; Full time

Job summary

Howden Group is seeking an Associate Director-level professional with 4+ years of experience in reinsurance claims. The role supports our Accounting and Claims teams, interfacing with clients, reinsurers, and broker teams to ensure accurate loss processing and timely settlements.

The candidate will handle contract terms, loss calculations, and reporting while maintaining strong client relationships and ensuring compliance across multiple lines of business.

Qualifications

• 4+ years of Reinsurance Intermediary Claims Experience.
• Bachelor’s Degree is required.
• Proficient with Microsoft Office.
• Must be authorized to work in the U.S.

Responsibilities

• Proactively maintain relationships with brokers, clients, and reinsurers to ensure clear communication and deliver high client service.
• Receive initial loss notices, loss status updates and proofs of loss from clients and forward to applicable reinsurers.
• Confirm coverage under treaty; review contract wording for retention & limit, LAE treatment, loss reporting requirements, loss attachment basis, etc.
• Prepare/review loss calculations to ensure accuracy and compliance with contract terms.
• Process claims transactions in accounting and claims system.
• Track status of reinsurer settlements and follow up for payment; forward funds to client.

Skills

Reinsurance Intermediary Claims

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

About Role

Howden Re is the global reinsurance broker and risk, capital & strategic advisor focused on relentless innovation & superior analytics for top client service. About Role Howden Tiger is the global reinsurance broker and risk, capital, & strategic advisor focused on relentless innovation & superior analytics for top client service. Our Accounting and Claims team is looking for an Associate Director level hire who has 4+ years of experience handling the reinsurance claims function for our clients. This would include working with our external Clients/Reinsurers and internally with our Broker Teams.

Primary Responsibilities

• Proactively maintain relationships with brokers, clients, and reinsurers to ensure clear communication and deliver the highest level of client service
• Receive initial loss notices, loss status updates and proofs of loss from clients and forward to applicable reinsurers.
• Confirm coverage under treaty; review contract wording for retention & limit, LAE treatment, loss reporting requirements, loss attachment basis, etc.
• Prepare / review loss calculations to ensure accuracy and compliance with contract terms
• Process claims transactions in accounting and claims system
• Track the status of reinsurer settlements, periodically following for payment as necessary; promptly forward collected funds to client
• Attendance at client claims audits as needed
• Perform all reinsurance claims functions for selected client accounts and provide backup coverage for other accounts as needed
• Review new contract wordings for key terms and input into the system of record
• Monitor and diary claims reporting and request updates from clients on stale claims
• Prepare reporting forms and adjustment calculations for client use as needed
• Assist Clients with calculation of their Schedule F funding requirements and obtain Letters of Credit from Reinsurers, ensuring that all beneficiary requirements are met, and documents are received prior to company deadline
• Work with other departments to promptly forward all funds to payees in a timely manner
• Monitor approval status of reinsurers and obtain approval of new reinsurers as needed
• Assist in the maintenance of reinsurer database
• Assist with and/or lead training for new hires on topics such as systems, reinsurance concepts, claims, etc.

Experience in multiple lines of business is a plus, including but not limited to: property; long-tail casualty such as workers compensation, commercial general liability, professional liability, etc.; specialty; excess and surplus lines; etc.

Qualifications

• Bachelor’s Degree
• 4+ years of Reinsurance Intermediary Claims Experience
• Proficient with Microsoft Office Products,
• Must be authorized to work in the U.S.

Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.