Team Lead, Accounting and Claims Director

Howden Re; Edina (MN); On-site; USD 140,000 - 190,000; Full time

Job summary

Howden Tiger in Edina, Minnesota seeks a Team Lead (Director) for Accounting and Claims with 10+ years in reinsurance accounting and claims. Lead a small team across Edina and remote US, mentor staff, and coordinate with Brokers to ensure optimal service and policy compliance.

Responsibilities include defining department policies, monitoring KPIs, reporting to management and clients, and collaborating across Broking, Contracts, and Fiduciary functions. Travel to offices as required.

Qualifications

• Bachelor’s Degree required with 10+ years in reinsurance intermediary accounting/claims.
• Experience managing and developing teams.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced, collaborative environment.
• Proficient with Microsoft Office Products.

Responsibilities

• Manage and grow a small team of accounting and claims professionals located in Edina, Minnesota and remotely throughout the US.
• Supervise, train, and mentor reports to develop skills and advance careers.
• Balance workloads and onboard new business while maintaining high service levels.
• Coordinate with Brokers to align sales and service support.
• Define, implement, and revise department policies and guidelines.
• Monitor performance against KPIs and report data to stakeholders.
• Maintain relationships with internal and external parties; assist with technology solutions as needed.
• Travel to client and HowdenTiger offices as required.

Skills

Team leadership

People management

Communication

Collaboration

Analytical thinking

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Howden Tiger is the global reinsurance broker and risk, capital, & strategic advisor focused on relentless innovation & superior analytics for top client service. Our Accounting and Claims team is looking for an Team Lead (Director) who has 10+ years of experience in reinsurance accounting and claims and a track record of leading high-performing teams. This would include working with our external Clients/Reinsurers and internally with our Broker Teams.

Primary Responsibilities:

• Manage and grow a small team of accounting and claims professionals located in Edina, Minnesota and remotely throughout the US
• Supervise, train, and mentor your direct reports to help them develop the skills and experience needed to perform at a high level and grow their careers
• Work with the head of the department and other team leaders to balance workloads, including assigning tasks and onboarding new business while ensuring the highest levels of customer service
• Work with Brokers to ensure coordination of sales and service support
• Working with the head of the department and other team leaders, assist with defining, implementing and revising operational policies and guidelines for the department
• Work with the head of the department and other team leaders to monitor performance against Key Performance Indicators
• Ensure the department is meeting the needs of clients and other stakeholders
• Report key data to internal and external stakeholders including management and clients
• Ensure effective interactions with your direct reports across departments including Broking, Contracts, Fiduciary functions
• Assist as needed with the design and implementation of technology solutions as needed
• Maintain strong internal and external relationships
• Monitor, reduce, and resolve risk to the business and our trading partners
• Analyze financial, process, and other data to make strategic decisions
• Assist clients with compliance with US State and other regulatory requirements related to reinsurance, including but not limited to analyzing NAIC Schedule F requirements and securing collateral where required
• Demonstrate technical and leadership competencies and passion for continuous improvement
• Review and approve the work of your direct reports, as needed
• Work with the staff to answer audit questions
• Additional responsibilities as required
• Travel to client and HowdenTiger offices as required

Qualifications:

• Bachelor’s Degree and 10+ years of Reinsurance Intermediary Accounting/Claims Experience
• Experience managing and developing teams
• Strong written and verbal communication skills
• Ability to work in a fast-paced, collaborative environment
• Proficient with Microsoft Office Products,