Account Trading Operations Analyst

Jobtailor

Pennington (NJ)

On-site

USD 65,000 - 90,000

Full time

8 days ago

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Job summary

Jobtailor in the United States is seeking an experienced broker dealer operations professional to support transaction processing, reconciliation, and QA within a fast-paced environment.

You will analyze complex transactions, respond to client inquiries, and escalate issues when needed while maintaining accuracy and timelines across daily workflows.

Qualifications

Minimum two years in broker dealer operations with QA knowledge.
Lead experience in operational environments or GWIM Service Operations excellence.
Clear, concise examples of teamwork, analytics, time management, adaptability.

Responsibilities

Perform moderately complex transaction processing and reconciliation with medium to large monetary impact.
Respond to moderately complex client inquiries through multiple channels.
Analyze and resolve moderately complex transactions requiring escalations and exceptions.
Identify operational risks and process improvement opportunities.
Monitor workflow and ensure daily team deadlines for trade execution.
Book client allocations and complete voluntary corporate action elections.
Ensure trades are booked timely and accurately to client accounts.
Monitor workflow as quality control and elevate issues appropriately.
Serve as or assist the trade allocation subject matter expert.
Problem-solve complex issues and provide training to processors.
Pull reports, analyze data, and prepare daily statistics and metrics.
Document and summarize team issues.

Skills

Teamwork

Analytical Skills

Time Management

Flexibility

Self-Motivation

Education

Series 7 License

Tools

Microsoft Word

Microsoft Excel

Macros

Job description

Perform moderately complex transaction processing and reconciliation with medium to large monetary impact
Respond to moderately complex client inquiries through multiple channels
Analyze and resolve moderately complex transactions requiring escalations and exceptions
Identify operational risks and process improvement opportunities
Monitor workflow and ensure daily team deadlines are achieved for trade execution
Book client allocations and complete voluntary corporate action elections
Ensure trades executed by Financial Advisors and Investment Managers are booked timely and accurately to client accounts
Monitor workflow as quality control and elevate issues appropriately
Serve as or assist the trade allocation subject matter expert
Problem-solve complex or escalated issues and provide training and support to processors
Pull reports, analyze data, and prepare daily statistics and metrics
Document and summarize team issues
Support quality assurance routines as needed

Requirements

Minimum two years of experience working in broker dealer operations with knowledge of common operational issues, controls and quality assurance (QA)
Prior experience serving as lead in an operational environment or currently working as a consistently high performing GWIM Service Operations Representative
Ability to provide clear effective examples of past successes in teamwork, analytical skills, time and organizational self-management, flexibility to a changing environment, and ability to work in a fast paced deadline-driven environment
Intermediate experience with Microsoft Word and Excel, including formulas, running saved macros and pivot tables
Proven experience presenting and writing information clearly, concisely and grammatically correctly
Experience reviewing documents/information, identifying errors, understanding causes, and implementing sustainable solutions
Self-motivated, proactive, and able to work with minimal supervision
Prior trade support experience (desired)
Series 7 license (desired)
Experience with Managed Products (desired)

Core Competencies

Demonstrates expertise in broker dealer operations, including transaction processing, reconciliation, and quality assurance. Proficient in analyzing data, problem-solving, and providing training in a fast-paced, deadline-driven environment.

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