Account Trading Operations Analyst

Jobtailor; Jacksonville (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Jobtailor in Jacksonville, FL seeks an Operations Professional to handle transaction processing, reconciliation, and trade support for client accounts managed by Investment Managers. You will monitor daily workflows, book allocations, and complete elections with accuracy and timeliness.

The role requires Series 7 licensure, strong QA knowledge, and solid data analysis skills. You will collaborate with Financial Advisors and provide processor training while driving process improvements.

Qualifications

• Two years minimum in broker-dealer operations with QA and controls.
• Experience leading in an operational environment or as a high-performing GWIM Service Operations Representative.
• Ability to demonstrate teamwork, analytical skills, and strong time management in a fast-paced setting.
• Proficient in Word/Excel including formulas, macros, and pivot tables.
• Strong written and verbal communication; ability to present and document clearly.
• Experience reviewing documents to identify errors and implement sustainable solutions.

Responsibilities

• Perform moderately complex transaction processing and reconciliation with medium to large monetary impact.
• Monitor workflow and ensure daily team deadlines for trade execution.
• Book client allocations and complete elections for client accounts managed by Investment Managers.
• Ensure trades executed by Financial Advisors are booked timely and accurately to client accounts.
• Proactively monitor workflow, provide quality control, identify risks, and escalate where needed.
• Serve as or assist the trade allocation SME for complex or escalated issues.
• Provide training and support to processors.
• Pull reports, analyze data, and format data for decision-making, including daily statistics and metrics.
• Document and summarize team issues clearly.
• Support QA routines as needed.
• Respond to moderately complex client inquiries through multiple channels.
• Analyze and resolve moderately complex transactions requiring escalations and exceptions.
• Identify process improvement opportunities based on operational impacts.

Skills

Transaction processing

Reconciliation

Data analysis

Microsoft Excel

Microsoft Word

Formulas

Macros

Pivot tables

Document review

Process improvement

Teamwork

Analytical skills

Time management

Flexibility

Self-motivation

Education

Series 7 License

Tools

Microsoft Excel

Microsoft Word

Macros

Pivot Tables

Job description

• Perform moderately complex transaction processing and reconciliation with medium to large monetary impact
• Monitor workflow and ensure daily team deadlines are achieved for trade execution
• Book client allocations and complete voluntary corporate action elections for client accounts managed by Investment Managers
• Ensure trades executed by Financial Advisors and Investment Managers are booked timely and accurately to client accounts
• Proactively monitor workflow, provide quality control, identify and eliminate risks, and escal
• Serve as or assist the trade allocation subject matter expert for complex or escalated issues
• Provide training and support to processors
• Pull reports, analyze data, and format data for decision-making, including daily statistics and metrics
• Document and summarize team issues clearly
• Support quality assurance routines as needed
• Respond to moderately complex client inquiries through multiple channels
• Analyze and resolve moderately complex transactions requiring escalations and exceptions
• Identify process improvement opportunities based on operational impacts

Requirements

• Minimum two years of experience working in broker dealer operations with knowledge of common operational issues, controls and quality assurance (QA)
• Prior experience serving as lead in an operational environment or currently working as a consistently high performing GWIM Service Operations Representative
• Ability to provide clear, effective examples of teamwork, analytical skills, time and organizational self-management, flexibility, and ability to work in a fast-paced, deadline-driven environment
• Intermediate experience with Microsoft Word and Excel, including formulas, running saved macros, and pivot tables
• Proven experience presenting and writing information clearly, concisely, and grammatically correctly
• Demonstrated experience reviewing documents/information, identifying errors, understanding their causes, and implementing sustainable solutions
• Self-motivated, proactive, and able to work with minimal supervision
• Prior trade support experience
• Series 7 license
• Experience with Managed Products
• Ability to work 40 hours per week
• 1st shift availability in the United States of America

Core Competencies

Demonstrates expertise in broker dealer operations, including transaction processing, reconciliation, and quality assurance. Proficient in data analysis and reporting, with strong communication skills for client interactions and team collaboration.

Highest-signal resume keywords

• Broker Dealer Operations Experience
• Quality Assurance (QA)
• Series 7 License
• Data Analysis and Reporting
• Trade Support Experience

Hard Skills

• Transaction Processing
• Reconciliation
• Data Analysis
• Microsoft Excel
• Microsoft Word
• Formulas
• Macros
• Pivot Tables
• Document Review
• Process Improvement

Soft Skills

• Teamwork
• Analytical Skills
• Time Management
• Flexibility
• Self-Motivation

Certifications & Qualifications

• Series 7 License

Industry Keywords

• Trade Execution
• Client Allocations
• Corporate Action Elections
• Operational Issues
• Quality Control