Managed Account Trading Operations Analyst

Bank of America; Minnesota; On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America in New Jersey is seeking a Managed Account Trading Operations Analyst to monitor workflow and ensure daily deadlines for trade execution and client allocations. All processes run within a robust control environment to ensure accuracy and compliance.

You will book trades promptly, identify risks, escalate issues, and collaborate with Investment Managers, Financial Advisors, and processors. You will pull reports, analyze data, and prepare metrics for decision‑making to support

Qualifications

• Minimum two years of experience working in broker dealer operations.
• Prior experience serving as lead in an operational environment or currently working as a GWIM Service Operations Representative.
• Must be able to give clear effective examples of past successes in teamwork, use of analytical skills, time and organizational self‑management, flexibility to a changing environment and ability to work in a fast paced deadline‑driven environment.
• Intermediate experience with Microsoft Word and Excel to include formulas, running saved macros and pivot tables.
• Proven experience with presenting and writing information clearly, concisely and grammatically correct.
• Demonstrated experience with effectively reviewing documents/information and quickly identifying errors, while understanding the cause of the error and taking action to implement sustainable solutions.
• Self‑motivated, proactive and able to work with minimal supervision.

Responsibilities

• Ensure trades executed by Financial Advisors (FAs) / Investment Managers are booked timely and accurately to client accounts.
• Eliminate risks by proactively monitoring workflow, serving as quality control and escalating issues as appropriate while engaging the right leaders and partners.
• Serve as or assist the trade allocation subject matter expert to problem‑solve complex/escalated issues and provide training and support to the processors.
• Pull reports, analyze data and place data in a usable format for dialogue and decision‑making including daily statistics and metrics for Single Process Inventory.
• Summarize team issues in a logical easy‑to‑read manner.
• Support quality assurance routines as needed depending on volumes.

Skills

Attention to Detail

Customer and Client Focus

Oral Communications

Prioritization

Problem Solving

Account Management

Analytical Thinking

Coaching

Written Communications

Mentoring

Research

Result Orientation

Tools

Microsoft Word

Microsoft Excel

Job description

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impacting the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

Job Overview

This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. It involves reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures.

Key Responsibilities

• Perform moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures.
• Respond to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service.
• Analyze and resolve moderately complex transactions requiring escalations and exceptions.
• Proactively identify risk and opportunities for process improvements based on an understanding of how the work impacts other operational units.

Skills

• Attention to Detail
• Customer and Client Focus
• Oral Communications
• Prioritization
• Problem Solving
• Account Management
• Analytical Thinking
• Coaching
• Written Communications
• Mentoring
• Research
• Result Orientation

Managed Account Trading Operations Analyst – LOB Description

As a Managed Account Trading Operations Analyst, the individual will be responsible for monitoring workflow and ensuring daily team deadlines are achieved for trade execution, booking client allocations and completing voluntary corporate action elections for client accounts managed by Investment Managers. All processes associated with the team workflow are performed within a robust control environment and the Analyst will ensure trades that are executed by Investment Managers are booked timely and accurately to client accounts while identifying and eliminating risks by proactively monitoring workflow, serving as quality assurance and escalating issues as appropriate while engaging the right leaders and partners.

What You’ll Do

• Ensure trades executed by Financial Advisors (FAs) / Investment Managers are booked timely and accurately to client accounts.
• Eliminate risks by proactively monitoring workflow, serving as quality control and escalating issues as appropriate while engaging the right leaders and partners.
• Serve as or assist the trade allocation subject matter expert to problem‑solve complex/escalated issues and provide training and support to the processors.
• Pull reports, analyze data and place data in a usable format for dialogue and decision‑making including daily statistics and metrics for Single Process Inventory.
• Summarize team issues in a logical easy‑to‑read manner.
• Support quality assurance routines as needed depending on volumes.

Required Qualifications

• Minimum two years of experience working in broker dealer operations with knowledge of common operational issues, controls and quality assurance (QA).
• Prior experience serving as lead in an operational environment or currently working as a consistently high performing GWIM Service Operations Representative.
• Must be able to give clear effective examples of past successes in teamwork, use of analytical skills, time and organizational self‑management, flexibility to a changing environment and ability to work in a fast paced deadline‑driven environment.
• Intermediate experience with Microsoft Word and Excel to include formulas, running saved macros and pivot tables.
• Proven experience with presenting and writing information clearly, concisely and grammatically correct.
• Demonstrated experience with effectively reviewing documents/information and quickly identifying errors, while understanding the cause of the error and taking action to implement sustainable solutions.
• Self‑motivated, proactive and able to work with minimal supervision.

Desired Qualifications

• Prior trade support experience.
• Series7 license.
• Experience with Managed Products.

Shift and Hours

Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay, Benefits and Location

Location: US–NJ–Pennington – 1400 American Blvd – Hopewell Bldg4 (NJ2140)

Pay range$25.00–$36.92hourly pay, offers to be determined based on experience, education and skill set.

Predictable pay: This role is compensated with a base salary and is not incentive eligible.

Benefits: This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.