Account Support Representative

Russell Tobin; Columbus (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k)-retirement savings

Employee discounts with preferred vendors

Life & disability insurance

Job summary

A top investment banking firm in Columbus, Ohio seeks enthusiastic candidates for a customer support role in financial services. Ideal applicants will hold a degree in Finance, Business, Accounting, or Economics, and have up to 2 years of experience. Responsibilities include supporting clients with account inquiries, delivering professional service, and troubleshooting issues. This position offers opportunities for career growth, comprehensive healthcare coverage, and a chance to convert to a permanent role.

Qualifications

• Recent graduates encouraged to apply.
• 6 months to 2 years of experience in finance or customer service.
• Background in banking or financial services is a plus.

Responsibilities

• Support clients with account inquiries via phone.
• Deliver accurate, timely, and professional service.
• Troubleshoot and resolve customer issues.

Skills

Communication skills

Problem-solving skills

Education

Bachelor’s degree in Finance, Business, Accounting, or Economics

Job description

🎓 Recent grads in Business, Finance, Economics, or related fields are encouraged to apply!

Are you a people person with a passion for finance + service?

This is your chance to join a top investment banking firm and kickstart your career in financial services!

✅ What We’re Looking For:

• Bachelor’s degree in Finance, Business, Accounting, Economics (or working toward it)
• 6 months–2 years of experience (internships count!)
• Banking, financial services, or customer service background = big plus
• Strong communication & problem-solving skills
• Preferred: degree or contact center/customer service experience

💼 What You’ll Do:

• Support clients with account inquiries via phone
• Deliver accurate, timely, and professional service
• Troubleshoot and resolve customer issues
• Document interactions clearly and meet performance goals

Gain valuable experience with a leading financial institution. Work in a fast-paced, team-oriented environment that values career growth and professional development. Plus, there’s a possibility to convert to a permanent position after the contract period!

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

👉 Apply now to take the next step in your customer service career!