Account Supervisor

ABM industries; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

ABM industries is seeking an Account Supervisor to ensure janitorial operations meet company standards and contractual obligations within budgeted labor and expense.

The role includes managing staff, maintaining contract specifications, processing payroll, and overseeing safety programs to ensure quality and compliance across client sites.

Qualifications

• Two plus years of supervisory experience managing employees.
• Two years of janitorial experience in a large commercial property or stadium.
• Proficient in Microsoft Office (Excel & Word) and strong communication skills.

Responsibilities

• Ensure budgeted labor and expense standards are met per contract.
• Manage staff and assign tasks according to contract requirements.
• Perform payroll processing and weekly payroll submission.
• Order supplies and maintain contract specifications.
• Conduct safety and HR audits and participate in safety programs.

Skills

Leadership

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Account Supervisor will ensure company standards are met in compliance with janitorial operations and servicing contractual obligations to customers within specified budget of labor and expense.

Responsibilities

• Assure that the supplies to budget goals are achieved for each specific job during each quarter
• Will manage a staff
• Maintain contract specifications
• Maintain service quantity and quality to client and the company
• Process payroll
• Order office and janitorial supplies
• Perform safety and HR Audits
• Interview and select new employees
• Perform job counseling and issue employee discipline as necessary in partnership with the Human Resources Business Partner or Manager
• Check all work on a nightly and turn in completion reports
• Assign tasks to workers based on job requirements as specified by the contract or special assignments requested by the customer
• Train new staff and oversee on-going training of existing employees in proper cleaning methods and use of equipment, safety practices, and regulations
• Perform daily quality control inspections
• Process weekly payroll and ensure payroll is submitted in accordance with wage and Hour laws
• Complete and submit employee change forms to Human Resources as needed
• Assists in safety programs follow-through by Branch Safety Coordinators to ensure compliance with all safety policies
• Be aware of the fundamentals of good personnel management
• Ensure building is in compliance with all State and Federal guidelines as well as company policies
• Understand and use proper personnel management skills to resolve problems with personnel
• Determines materials, supplies, and equipment needs
• Perform other duties as assigned or requested

Requirements

• Two plus years of supervisory experience and managing employees
• Two of janitorial experience in a large commercial property or sporting arena or stadium
• Knowledge of Microsoft Office (Excel & Word)
• Good communication skills both written and verbal