Insurance Account & Service Specialist

Jun Jeffers - State Farm Agency Intern; Kailua (HI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Job summary

Jun Jeffers - State Farm Agency Intern seeks an Account Representative to support daily operations and customer success in Kailua, Hawaii. You will grow the office through meaningful customer relations and proactively market State Farm products and services to meet clients’ needs.

Grow your career by nurturing relationships, being sociable, and delivering results. The role emphasizes developing leads, scheduling appointments, and providing prompt, friendly service across product inquiries,

Qualifications

• Experience in sales and customer service preferred.
• Ability to build and maintain customer relationships.
• Strong written and verbal communication skills.
• License in Property & Casualty or willingness to pursue licensing.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Address inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service

Anticipate customer needs

Relate to customers

Licensing

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Jun Jeffers - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.