Account Success Partner | Hybrid, Growth & Benefits

State Farm; Fairfax (VA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent Team Member in Fairfax, VA is seeking an Account Representative to help grow the agency through meaningful customer relations and by linking customer needs with the right State Farm products and services. This full-time role in Fairfax offers opportunities for advancement, a supportive, family-oriented culture, and benefits including 401(k), paid time off, and performance-based bonuses.

You will develop leads, build relationships, provide excellent service, and contribute to the

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Needs anticipation

Customer empathy

Job description

State Farm Agent Team Member in Fairfax, VA is seeking an Account Representative to help grow the agency through meaningful customer relations and by linking customer needs with the right State Farm products and services. This full-time role in Fairfax offers opportunities for advancement, a supportive, family-oriented culture, and benefits including 401(k), paid time off, and performance-based bonuses.

You will develop leads, build relationships, provide excellent service, and contribute to the