Customer Growth Specialist - Flexible Schedule & 401(k)

Neil Mckinnon - State Farm Agent; Fairfax (VA); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Neil Mckinnon - State Farm Agent in Fairfax, VA seeks an Account Representative to grow our agency through strong customer relationships and proactive product recommendations.

You will develop leads, schedule appointments, identify customer needs, and market products while maintaining excellent service. We offer flexible hours, training and development, a 401(k), and opportunities for advancement in a supportive, team‑oriented environment.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Strong communication and customer service mindset.
• Ability to anticipate customer needs and relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication

Teamwork

Tools

CRM software

Job description

Neil Mckinnon - State Farm Agent in Fairfax, VA seeks an Account Representative to grow our agency through strong customer relationships and proactive product recommendations.

You will develop leads, schedule appointments, identify customer needs, and market products while maintaining excellent service. We offer flexible hours, training and development, a 401(k), and opportunities for advancement in a supportive, team‑oriented environment.